Fitness facilities have more ways than ever to measure members. But another assessment, score, or piece of technology only becomes valuable when it changes what happens next.
That is where the business case for Pronesis begins. The technology uses 3D markerless motion capture to provide objective information about how an individual moves, but Debbie Lindabery, PT, Vice President of Therapy Services, does not describe the assessment itself as the end product. Instead, she sees it as the beginning of a more informed relationship between the member, the coach, and potentially the facility.
For an owner or operator, that shifts the conversation considerably. The question is no longer simply whether a facility should offer movement assessments. It becomes whether better information can help a coach create more personalized programming, give members another way to recognize progress, strengthen the perceived value of coaching services, and create reasons for that member to remain engaged over time.
In other words, the opportunity follows a journey: assessment → understanding → programming → training → reassessment.
The technology provides the information. What the facility builds around it determines whether that information becomes valuable.
Traditional onboarding gives a skilled coach useful information. A coach can watch someone move, ask about previous injuries or limitations, discuss goals, and listen to how the member describes their own body. The limitation, Lindabery says, is that members do not always know what they have adapted around.
“People often involuntarily adapt to deficits they don’t even know exist. They may not recognize a limitation or asymmetry because it has become ‘normal’ to them.”
— Debbie Lindabery, PT, Vice President of Therapy Services, Pronesis
Pronesis adds objective information to that subjective experience. Using 3D markerless motion capture, the assessment evaluates functional movements across all three planes of motion and provides numeric mobility and stability measures that can help identify areas where attention may be warranted.
Consider a member who enters the facility reporting no pain and feeling relatively good. During the assessment, Pronesis might identify a meaningful difference in ankle mobility between sides along with a compensatory shift during a squat pattern. The member may have adapted to that limitation so effectively that neither the limitation nor the compensation feels unusual anymore.
Without additional information, the coaching conversation might focus primarily on what the coach sees: keep your knees aligned, sit more evenly into the squat. With the assessment, the coach has another piece of information that may help explain why the movement looks the way it does. Exercise selection can then be adjusted when appropriate, and the coach has a baseline against which future movement can be compared.
For the member, that can make an otherwise abstract observation tangible. For the coach, it creates an opportunity to move beyond a general fitness conversation toward a more individualized discussion of how that person moves and what may help them train or perform more effectively.
That is the first important shift in the Pronesis model. The assessment does not replace what the coach knows. It gives the coach more information with which to apply that knowledge.
It is easy for assessment technology to become an impressive first-day experience that never meaningfully influences the rest of the membership. A report is generated, the member receives a collection of results, and everyone moves on.
Lindabery believes that misses the point.
“The assessment should never be the end product. It should be the starting point for a more informed coaching experience.”
— Debbie Lindabery, PT, Vice President of Therapy Services, Pronesis
That requires the coach to translate information into relevance. A score means very little to a member unless they understand why it matters to something they care about. The conversation therefore needs to return to the member’s goals, whether that means improving strength, returning to an activity, playing golf or pickleball more comfortably, or simply feeling more confident in the gym.
From there, relevant findings can influence programming. If an assessment identifies a mobility or stability opportunity, Lindabery says the coach may incorporate appropriate exercises into the member’s existing training rather than turning “corrective exercise” into an entirely separate experience. The result is a more connected member journey: the assessment informs the conversation, the conversation informs the program, and the program gives the member something meaningful to work toward.
This is also where the technology can strengthen the coaching relationship. There is a difference between a coach telling a member, “I noticed something during your squat,” and sitting beside that person with objective information they can review together.
The intent, Lindabery emphasizes, is not to tell someone they move “poorly” or suggest that an asymmetry automatically means something is wrong. The assessment establishes an individual starting point and helps identify opportunities that may be relevant to that person’s goals.
That positioning is particularly important for members who assume that no pain means there is nothing worth paying attention to. Objective movement information can create awareness of how they move without requiring the coach to manufacture a problem or use fear to sell a solution.
For operators, that creates an important boundary around the business opportunity. Assessment should make personalization easier. It should not make unnecessary upselling easier.
Revenue enters the conversation naturally when an assessment reveals an opportunity that connects to something the member genuinely needs and the facility is equipped to provide.
Depending on the individual, Lindabery says that could include personal training, small-group training, mobility programming, sport-specific programming, corrective exercise, or other existing coaching services. Facilities might also incorporate assessments into onboarding, premium memberships, personal-training packages, standalone services, or recurring progress reviews.
The important part is how the recommendation is made. Lindabery contrasts telling someone, “We found a problem, and now you need to buy something,” with a much more useful conversation: “Here is what we learned about how you move, and here is what we recommend based on your goals.”
That difference should matter to any operator considering assessment technology as a revenue opportunity. Recurring revenue is much more defensible when it grows from recurring value. If better information allows a facility to provide a service that is genuinely more relevant to the member, the commercial opportunity and the member experience can support one another rather than compete.
Pronesis is also appropriately cautious about putting a universal financial value on that opportunity. The company is still developing broader commercial benchmarks around conversion rates, revenue per member, and reassessment utilization. Lindabery notes that results will vary considerably according to a facility’s membership model, pricing, training participation, and how successfully the assessment is integrated into the member experience.
That caveat makes an important point for operators: purchasing assessment technology does not create a revenue model by itself. The business model exists in what the facility does with the information.
The next opportunity comes when assessment is no longer viewed as something that happens only when a member joins.
Fitness professionals already understand the importance of showing clients progress, but the markers available to them can sometimes be limited. Body weight may not change. Strength improvements can slow. A member may report that they simply feel better without having a tangible way to recognize what has changed. Movement provides another potential measure.
Pronesis allows the facility to establish a baseline and later repeat the assessment, with the timing individualized according to what was identified initially. The member and coach can then compare the information and determine whether movement measures have changed over time.
This creates the feedback loop Lindabery sees as central to the experience: Assess → Understand → Program → Train → Reassess.
The significance of that loop extends beyond measurement. It gives the coach and member another reason to have a meaningful conversation about progress. What changed? What didn’t? What has the member noticed? Does the program need to evolve? What should they work toward next?
For a facility, those conversations can become valuable retention touchpoints because they demonstrate that the member experience is continuing to respond to the individual rather than remaining static after onboarding.
Pronesis is not yet claiming that its technology independently increases retention or lifetime member value. Lindabery says the company is continuing to develop the longitudinal data necessary to quantify those outcomes and believes it is important to distinguish between the business opportunity the company sees and outcomes that can definitively be attributed to the technology.
That distinction is worth preserving. There is not yet evidence in the information provided to say that adding Pronesis will automatically improve retention by a particular amount. What an operator can evaluate, however, is whether assessment changes what happens throughout the member journey. That means looking beyond how many assessments were completed.
“The question shouldn’t be, ‘How many assessments did we perform?’ It should be, ‘Did having better information allow us to create a better and more personalized member experience?’”
— Debbie Lindabery, PT, Vice President of Therapy Services, Pronesis
That is a very different performance metric.
This is ultimately where the Pronesis business case becomes most interesting. An initial assessment creates information. That information gives the coach a more tangible starting point for a conversation. The conversation can influence programming. Programming creates an opportunity for coaching services to become more personalized. Training gives the member an opportunity to progress. Reassessment provides another way to recognize that progress and decide what comes next.
Rather than a straight line ending with the assessment report, the experience can become cyclical. For operators, that means assessment can potentially become part of the infrastructure of the member journey rather than another service sitting beside it.
Lindabery compares the idea with the way many facilities already use body-composition technology. A facility might establish a baseline and return to it periodically to help members understand change over time. Movement assessment adds another dimension by asking not only how the body may be changing, but how the member is moving.
The potential commercial value follows the member value. A facility has more opportunities for relevant coaching conversations, more information with which to personalize services, and additional touchpoints through which the member can see that their program is evolving with them.
But none of that happens simply because the technology is available.
Perhaps the biggest barrier to any new technology is not cost or even interest. It is implementation. The response from staff is predictable: When exactly are we supposed to do this?
Lindabery argues that integration does not need to be disruptive. The Pronesis assessment can be completed using an iPad, requires minimal space, and can be incorporated into workflows facilities may already have, including onboarding, personal-training evaluations, performance programs, and periodic progress reviews.
The facility does, however, need to make several decisions before implementation. When will the assessment happen? Who introduces it? Who reviews the results with the member? How will the information influence programming? When and why will reassessment occur?
Pronesis supports facilities with onboarding, staff training, and ongoing support, but the operator still has to create an experience in which the assessment has a defined role.
That may be what separates useful fitness technology from technology that gradually disappears into the background. When assessment exists as a separate event, staff have to remember to add it to everything else they already do. When it becomes a normal part of how a facility evaluates, programs for, and tracks members, the technology has a reason to remain in the workflow.
Member positioning matters for the same reason. If Pronesis is presented as a test reserved for people who have pain or something “wrong” with their movement, its relevance immediately narrows. If it is introduced as another way to understand how the individual moves and personalize their training experience, it can become relevant to a much broader population.
Lindabery believes the facilities that derive the greatest value will not necessarily be those that perform the most assessments. They will be those that build a repeatable system around what happens before and after them.
Fitness technology is often marketed around what it can measure, automate, predict, or reveal. But measurement does not eliminate the need for coaching. If anything, more information can make the coach’s ability to interpret, communicate, and personalize even more important.
Pronesis can identify movement information. It cannot know why returning to pickleball matters to a particular member. It cannot understand why someone feels intimidated in the gym, recognize what makes a goal personally meaningful, or decide how one assessment finding should be weighed alongside everything else happening in that person’s training and life. That is still the coach’s work. And creating an environment in which coaches can do that work consistently is still the operator’s.
“The technology provides the information. The coach and the operator create the experience.”
— Debbie Lindabery, PT, Vice President of Therapy Services, Pronesis
That may be the most useful way for an owner to evaluate Pronesis—or any assessment technology.
Instead of beginning with How many assessments can we sell?, begin with What will we be able to do better for the member because we know this information?
If the answer is better conversations, more individualized programming, clearer progress, more relevant services, and an experience that continues to evolve with the member, then the assessment has become something more than a one-time product. It has become part of the reason to stay.
FOR OPERATORS BUILDING A MORE PERSONALIZED MEMBER EXPERIENCE
Facilities investing in assessment technology need coaches who can translate movement data into real programming decisions. FitHire by Coach360 connects operators with training and therapy talent built for that kind of individualized coaching.
Pronesis uses 3D markerless motion capture to assess functional movement across multiple planes. It provides numeric mobility and stability measures designed to supplement the coach’s observations and the member’s own description of how they feel and move.
Facilities can incorporate assessment into existing touchpoints such as onboarding, personal-training evaluations, performance programs, or periodic progress reviews. Pronesis says the assessment can be completed using an iPad and requires minimal physical space.
Pronesis sees potential for assessment findings to connect members with appropriate existing services such as personal training, small-group training, mobility or sport-specific programming. Assessments may also be incorporated into premium memberships, training packages, standalone services, or progress reviews. However, the company is still developing broader commercial benchmarks and does not currently claim a universal revenue model.
Pronesis sees assessment and reassessment as opportunities to create meaningful member touchpoints and make certain forms of progress more visible. The company is still developing longitudinal data, however, and does not currently claim that a specific retention or lifetime-value improvement can be independently attributed to the technology.
Lindabery recommends looking beyond assessment volume and examining what happens afterward. Operators can consider whether the information is influencing programming, creating meaningful coach-member conversations, supporting appropriate services, encouraging reassessment, and contributing to a more personalized member experience.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I hear a version of the same story from coaches all the time. A client in midlife arrives with a new supplement, recovery device, or hormone-support product and wants to know whether it works. For you as her coach, the harder question is which claims deserve attention and which deserve skepticism. Then comes the hardest part: having that conversation without dismissing her.
Midlife women are being sold solutions to nearly everything they feel. In the menopause recovery marketplace, poor sleep has a supplement. Soreness has a recovery device. Fatigue has a hormone-support product, and stress has a product that promises to regulate cortisol. For changes in performance, body composition, energy, mood, or recovery, a menopause-specific product is almost certainly waiting in the wings.
Mish Wright is Head of Graduate Education at Women’s Fitness Education. She created the Menopause Training Matrix™ and the GRACE™ midlife movement framework. For Wright, the problem is not simply that some of these products lack convincing evidence. Nor does she believe coaches should respond by becoming cynical about everything marketed to women in midlife.
The problem is that women are often being offered certainty that the science itself cannot provide.
“Women are being sold precision by an industry that has barely studied them,” Wright says. “So, when a product tells me it was designed for menopause, my first question is which women were actually in the trial?”
That question opens a bigger conversation about evidence-informed coaching when the evidence itself has gaps. It also raises a practical challenge. The client asking may be tired, uncomfortable, and frustrated. She may also be willing to spend real money trying to feel like herself again.
Your job is not to become the product police. It is to get better at asking what sits underneath the purchase.
When a client says, “I bought this because I heard it helps with menopause,” it is tempting to evaluate the product right away. Does it work? Is there research? Is it worth the money?
Wright would start somewhere else. “Start with curiosity rather than a verdict,” she says. “She has just told you something useful—she is uncomfortable enough to spend money on it. That is the information in the sentence.”
That reframes your job. The product may have been marketed for sleep, recovery, cortisol, inflammation, or hormones. Either way, the purchase tells you something mattered enough that she went looking for an answer.
Dismiss the product too quickly and you may dismiss the experience that drove her toward it. “Dismiss the product and you dismiss the discomfort underneath it,” Wright says, “and she will stop telling you things.”
Instead, she recommends starting with questions:
Those questions shift the conversation away from whether you approve of the purchase. They move it toward the client’s actual experience. A conversation that starts with a supplement, device, or recovery treatment may reveal disrupted sleep, rising stress, or changes in training tolerance. It may also surface a symptom the client has never mentioned before.
Her experience matters, Wright notes, even when it is not evidence. That idea matters in a wellness environment that often pits “evidence-based” against “client-centered.” One does not have to come at the expense of the other.
There is another reason not to dismiss a client’s concerns. Some aspects of recovery can change during the menopause transition. Wright points particularly to sleep and tissue tolerance.
Sleep can become more fragmented during perimenopause. Vasomotor symptoms such as hot flashes can contribute to nighttime waking. But the sleep story is not only about hot flashes, Wright emphasizes. The transition itself can change how rested a woman feels and how well she tolerates demands she once handled.
“A woman running the same program on broken sleep is not the same athlete she was two years ago,” she says.
Wright also points to changes in connective tissue as estrogen declines. That does not mean every ache in a midlife client should be blamed on menopause. It means a client may genuinely respond to or recover from training differently. Telling her nothing has changed can be just as unhelpful as blaming every symptom on hormones.
That is where individualized programming matters. A program that worked several years ago is not automatically the right program now. Recovery should evolve with the person doing the recovering.
The modern menopause recovery conversation has an uncomfortable mismatch. The practices that get the most attention can be packaged, photographed, measured, subscribed to, or bought. The foundations of recovery are far less marketable.
“What gets attention is whatever can be bought, measured or photographed,” Wright says. “What actually moves recovery is unglamorous: going to bed earlier, eating enough protein, taking a recovery week before the body demands one.”
This does not mean recovery products have no place. It means they need a place. For Wright, that place comes after the larger recovery picture: sleep, adequate nutrition, and a training load the individual can absorb. It also includes the life load that rarely shows up in a training log. That last piece is easy for coaches to miss.
A program does not exist apart from the rest of someone’s life. A session that looks right on paper may land very differently during a week of broken sleep, caregiving, work pressure, or significant menopausal symptoms.
Recovery cannot be reduced to what happens after the workout. In Wright’s GRACE™ Midlife Movement Protocol, regulation is built into the week. It is not treated as something earned after enough hard work.
“Recovery is not the reward,” she says. “It is part of the training.” That mindset shift changes how you program for women in midlife.
Clients will still ask whether a particular product works. Wright’s approach is simple. First, look carefully at what the product promises. Then ask who was actually studied.
A narrow claim is generally more useful than a sweeping one. A plausible mechanism means more when research shows an actual outcome. Research in women, ideally women like the ones being targeted, tells you more than evidence borrowed from a very different population.
Wright also watches what a company is willing to say its product cannot do. That can be revealing. Her concern grows when claims turn broad and hard to define, such as “supports hormonal balance,” “reduces inflammation,” or “optimizes recovery.” She is also cautious when testimonials carry more weight than data. The same goes for an elaborate biological mechanism presented as proof of an outcome, or urgency and scarcity used to push a sale.
To help coaches sort through these claims, Wright describes an evidence ladder:
A testimonial sits somewhere else entirely. It shows that one person felt better, but it cannot establish why.
“Most menopause marketing is standing on rung one and charging for rung three.”
— Mish Wright, Head of Graduate Education, Women’s Fitness Education
That line is worth remembering because it separates plausibility from proof. A mechanism can be interesting. It is not the same as showing that a product produces a meaningful outcome in the people being asked to buy it.
It would be easy to stop here and turn this into another warning about menopause marketing. Wright does not. This is where her position becomes more nuanced.
“This is the part I care most about, because the sceptical position can be every bit as lazy as the credulous one,” she says.
Women’s health has historically been understudied. Midlife women have been particularly underrepresented in many areas of exercise and health research. A 2021 analysis of 5,261 sport and exercise science studies found that only 6% focused exclusively on female participants. If coaches demand decades of highly specific evidence first, they risk turning that research gap against the same women who were never adequately studied.
“Absence of evidence, in a field that never got around to studying women, is not evidence of absence. It is evidence of neglect, and I am not willing to let that neglect be used against women a second time.”
— Mish Wright
Her approach holds two ideas at once: be hard on claims and soft on curiosity. Being hard on claims means asking exactly what is promised, to whom, and on what basis. Being soft on curiosity means accepting that a woman may reasonably want to explore an option while the research is still emerging.
For something low risk and low cost, Wright sees nothing inherently wrong with a woman choosing to try it. She encourages a more intentional experiment:
That position respects both evidence and autonomy.
Coaches often feel that expertise means always having an answer. A client mentions a supplement you have never heard of. She asks whether a hormone product is safe, or whether something will interact with her medication. Suddenly, “I don’t know” feels inadequate. It is not. Knowing where your expertise ends is part of professional competence.
When safety or medication interactions could be relevant, Wright suggests asking whether the client’s physician or pharmacist knows what she is taking. Questions about diagnosis, dosing, prescriptions, or other medical decisions belong with qualified healthcare professionals.
You do not need to endorse the product. You also do not need to tell the client to stop taking it. Wright’s suggested response is simple:
“I don’t know enough about that one to have an opinion, however I am really interested in what you said about your sleep.”
That sentence does something important. It names the boundary without ending the conversation. The product moves out of the center, and the client’s experience moves back in.
When you need a way to think through these conversations, Wright uses a sequence of questions rather than a list of approved products:
Wright sums up the order simply: “symptom first, scope second, product last.” It is less a product-evaluation framework than a way to keep your focus on the person.
For a woman in perimenopause, Wright sees recovery as a much larger picture than anything for sale. It includes sleep and food. It includes a training load her body can absorb and the life load nobody is measuring. When appropriate, it includes an informed conversation about menopausal hormone therapy with a healthcare professional who understands menopause. Products come after that.
“They are the final few percent,” Wright says, “and the final few percent only pays out when the rest is already in place.”
There is something refreshingly ordinary about that answer. It does not promise that women can optimize their way out of menopause. It does not suggest every symptom should be tolerated. And it does not ask coaches to become clinicians, supplement experts, or professional debunkers. It asks them to notice what the client is actually telling them.
A client asking about a recovery product may really be asking why she no longer recovers from training she used to handle. A client asking about a sleep supplement may be telling you she has been awake at night for months. A client asking about cortisol may be telling you her life feels unmanageable. The product deserves an evidence-informed response. The person deserves your curiosity.
That is why “hard on claims, soft on curiosity” is a useful philosophy for coaching women in midlife. You do not have to believe every claim to believe the woman telling you she is struggling. You do not have to dismiss emerging approaches because the research is incomplete. And you do not have to know everything to ask the question that gets closer to what she needs.
Sometimes that leads back to the training program. Sometimes it leads to sleep or nutrition. Sometimes it requires referral. Sometimes a product stays in the picture because she enjoys it, can afford it, and believes it adds something worthwhile.
But the product stays where it belongs. After the person.
Related: Mental Wellness Coaching for Fitness Coaches
FOR COACHES WHO LEAD WITH CURIOSITY
Facilities serving women in midlife need coaches who can hold evidence and empathy in the same conversation. FitHire by Coach360 connects coaches with client-centered facilities hiring for exactly that.
Browse coaching roles in client-centered facilities at fithirebycoach360.com →
Coaches should first consider their scope of practice and the specific concern the client wants to address. Wright recommends starting with the symptom or desired outcome, not the product. Questions about diagnosis, medication, dosing, or prescriptions should go to a qualified healthcare professional.
Wright looks for four signals. The claim should be specific and narrow. The mechanism should come with outcome evidence. The research should involve relevant women, and the company should be clear about what the product does not do. Broad promises, heavy reliance on testimonials, mechanisms without outcome evidence, and sales urgency deserve closer scrutiny.
It is appropriate to say you do not know. Wright recommends staying curious about why the client bought it and redirecting attention to the symptom underneath the purchase. When medications or safety questions are involved, encourage the client to talk with her physician or pharmacist.
Not necessarily. Wright stresses that major research gaps remain in women’s health. Absence of evidence should not automatically be read as proof that an intervention has no effect. At the same time, incomplete evidence should not be marketed as certainty. Coaches can stay open to emerging evidence while holding specific claims to an appropriate standard.
Wright emphasizes the larger recovery picture: sleep, adequate nutrition, an absorbable training load, life stress, and healthcare conversations when symptoms warrant them. In her view, products should come after those foundations, not replace them.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I have watched the same moment play out with clients more than once. Someone spends real money on a recovery device, walks into a session excited about it, and asks, “Do you think this actually works?” Recovery has become something clients believe they need to buy, and recovery modalities are now sold like any other product.
Compression boots promise fresher legs. Massage guns promise faster recovery. Red-light devices promise to support tissue repair. Cryotherapy promises less soreness and a quicker return to training. Add cold plunges, wearables, supplements, and recovery studios, and recovery starts to look less like a biological process and more like a shopping category.
That puts you in a tricky position, especially as a new coach. The easy answers sit at opposite ends. You can validate the purchase because the client believes in it. Or you can dismiss it because the marketing has run ahead of the evidence. Neither response requires much coaching.
A better response starts with another question:
“What are you hoping it will do for you?”
That question matters because many popular recovery modalities are not useless. Some have legitimate evidence behind them. Their effects are often more specific, more modest, and more dependent on context than the marketing suggests. Meanwhile, clients can fixate on recovery technology while undersleeping, underfueling, or following programs they cannot recover from.
So the real coaching conversation is not whether recovery devices “work.” It is where they belong in the hierarchy of recovery.
Recovery technology is easy to sell for one reason. It gives the client something to do.
Sleep does not feel innovative. Eating enough to support training is not novel. Taking an easier day when the body needs one will not become a social-media flex. A sensible program followed consistently does not require expensive equipment or a monthly recovery membership.
A device feels different. It is tangible, and it can create an immediate sensation. It often comes with data, settings, protocols, or a ritual that makes recovery feel active rather than passive. None of that makes the device a problem. But it can distort priorities.
A client may spend a lot of time choosing between compression boots and a red-light panel while routinely cutting sleep short. They may book cryotherapy after hard workouts without asking whether the training week is structured well. They may obsess over the perfect post-workout modality while consistently eating too little for the work they are doing.
This is where you can add value without being dismissive. The question is not, “How do I convince this client their recovery gadget is a waste of money?” It is, “What is limiting this person’s recovery most right now?”
Compression shows how easily an evidence conversation gets oversimplified. Research has found benefits under some conditions.
In one randomized controlled trial, participants who wore compression garments after eccentric exercise reported less muscle soreness. They also recovered maximal isometric strength faster than controls, although inflammatory markers did not differ between groups. A resistance-exercise study found faster recovery of some strength measures and lower perceived soreness and fatigue with compression. Multiple blood markers were similar between conditions.
Other studies show why context matters. In trained rugby players doing high-intensity exercise on consecutive days, compression reduced perceived soreness. It did not improve repeated-sprint performance or peak power.
So do compression boots or compression garments “work”? That question is still too broad.
Compression may help someone feel less sore or improve certain recovery measures in some contexts. That does not mean every recreational client needs an expensive pneumatic compression system after routine training.
This is an important lesson in reading recovery research. A significant change in soreness, blood flow, or one measure of muscle function does not automatically mean a meaningful change in everything called “recovery.”
The right question is always:
Which outcome changed, by how much, in whom, and does that outcome matter for my client?
Percussion devices create a similar challenge. Clients often like them, and that matters more than coaches sometimes admit. Suppose a massage gun feels good and has become an enjoyable part of a client’s routine. If it does not replace something more important, there is little reason to take it away. But preference should not automatically become physiology.
The evidence on percussive therapy depends on the outcome measured. Research has reported possible short-term gains in flexibility and range of motion. Effects on strength, power, soreness, and other recovery measures are less consistent.
So you do not need to tell the client, “Massage guns don’t work.” You also do not need to say, “Yes, you absolutely need one for recovery.” There is plenty of room between those statements.
You might say:
“If you enjoy using it and it helps you feel ready to move, that’s useful information. I just wouldn’t want us to treat it as more important than the things that have a larger influence on your overall recovery.”
That is not hedging. It is an accurate reading of the evidence.
Photobiomodulation, usually marketed as red-light therapy, is another modality where sweeping conclusions fall apart quickly.
Some controlled trials show promising findings. In one randomized, double-blind, placebo-controlled study, LED phototherapy after damaging eccentric exercise reduced soreness, strength loss, and range-of-motion impairment compared with placebo. Another randomized study of red and near-infrared light around plyometric exercise reported better muscle recovery measures.
Not every study finds a benefit. One randomized placebo-controlled trial added photobiomodulation to a multiweek training program in trained individuals. It produced no additional gains over placebo or control on the primary functional outcomes. Another trial compared photobiomodulation with placebo, active recovery, and cold-water immersion. It found no improvement in the muscle-recovery indicators examined.
That does not make the positive studies wrong or the modality a fraud. It points to something ordinary about exercise science. Protocol matters. Population matters. Timing, dose, and the outcome being measured all matter.
A client buying a commercial red-light panel is unlikely to be buying the exact protocol used in a lab study. A modality can have evidence while a specific consumer product does little for this client. Coaches need to get comfortable explaining that gap.
Cold-based recovery shows how a broad category can earn a reputation bigger than the evidence for a specific application. Whole-body cryotherapy and cold-water immersion are not interchangeable just because both involve cold.
A randomized crossover trial compared the two after muscle-damaging exercise and found cold-water immersion more effective for some recovery outcomes. In another randomized study after a marathon, whole-body cryotherapy did not outperform placebo for functional recovery. It also produced worse muscle-function outcomes than cold-water immersion. The researchers suggested that belief in the treatment and placebo effects may drive some perceived benefits.
That finding matters, but it is not an invitation to mock the client who likes cryotherapy. Perceived recovery is still part of the person’s experience. Ritual can matter. Enjoyment can matter. Intentional downtime and feeling cared for can matter too.
Your job is to avoid turning “I like how I feel after doing this” into “My body requires this in order to recover.” Those are very different claims.
This is where the conversation shifts away from devices. Suppose a client asks whether to spend more on recovery technology, and you know they regularly cut sleep short to fit everything in. The best answer is also the least exciting one. Sleep comes first.
Experimental evidence shows why. In one controlled study, five nights of restricted sleep lowered myofibrillar protein synthesis by 19% in healthy young men compared with normal sleep (Saner et al., 2020).
That does not mean one short night will derail a client’s progress. Coaches also should not turn sleep into another source of anxiety or perfectionism. It does show that inadequate sleep can affect the biology of muscular recovery and adaptation. When setting recovery priorities, sleep is not just “nice to have.”
Recovery also has to fit the client’s real life. A new parent, shift worker, caregiver, or someone in a stressful season may not be able to create ideal sleep conditions. Good coaching helps people work within reality. It does not imply that imperfect sleep means poor commitment.
But it is hard to make an evidence-based case for adding recovery devices while never discussing chronically short sleep.
Nutrition deserves similar attention, with a clear scope-of-practice boundary. Exercise creates a demand for repair and adaptation, and the body needs enough energy and nutrients to meet it.
In a controlled study of young men and women, five days of energy deficit lowered resting muscle protein synthesis by 27% compared with energy balance. Resistance exercise restored it to energy-balance levels, and protein eaten after exercise raised it further (Areta et al., 2014).
The practical message is not to prescribe a detailed diet unless you are qualified to do so. It is to recognize the mismatch when a client invests heavily in recovery modalities while routinely falling short on basic nutrition.
You can ask whether the client eats regularly and whether they have noticed changes in energy or performance. You can also ask whether they have nutrition support. When their needs go beyond general education, refer them to a registered dietitian or another qualified nutrition professional. Protein is not a magic recovery intervention either. The point is prioritization.
If the body lacks the resources to support training, more recovery technology will not solve the underlying problem.
There is one more possibility to consider before recommending anything new.
The client may not be recovering because the program asks too much. This matters especially for new coaches, who can easily believe a “good” workout should leave someone exhausted enough to need extensive recovery. It shouldn’t.
Programming and recovery are not separate systems. The training plan creates the recovery demand.
A client who is always sore, exhausted, or struggling to finish the next session may not need a more sophisticated recovery strategy. They may need a different training dose, more space between hard sessions, or a program that matches their current capacity.
Before asking how to speed up recovery, ask why recovery needs to be sped up at all. That question can save a client real money. It can also make you a better coach.
This conversation will happen. A client will show you the boots, the massage gun, the red-light panel, or the recovery studio membership. Then they will ask you to validate the purchase.
You do not need encyclopedic knowledge of every device on the market to respond well. Try something like this:
“It may have some benefit, depending on what you’re hoping to get from it. Before I tell you whether I think it’s worth the money, let’s look at what you’re trying to improve. Let’s also check whether anything more fundamental, like your sleep, fueling, training load, or recovery between sessions, is likely to make a bigger difference first. If those pieces are in a good place and you enjoy using the device, then we can talk about where it might fit.”
That response does several things at once. It does not embarrass the client for buying something. It does not endorse a product just because they already bought it. It acknowledges that the evidence may support some benefit. And it steers the conversation back to the client’s actual recovery needs. That is evidence-based coaching in practice.
The most important thing for a new coach to understand is that these phrases are not synonyms.
“A recovery product can have a measurable effect and still not be necessary.”
— Dr. Erin Nitschke
It can help a little and still not be the best use of the client’s money. It can make someone feel better without changing performance. It can be enjoyable without being essential. It can have evidence under one research protocol without strong evidence for every commercial version. And it can be completely reasonable for a client to use something simply because they like it.
This is where coaches earn credibility. They do it not by validating or dismissing every recovery product, but by helping clients put the potential benefits in perspective.
The best coaches get comfortable saying, “The evidence here is promising but mixed,” or “There may be a modest benefit, but I wouldn’t put this ahead of the basics.” They can even say, “If you enjoy it and can comfortably afford it, I don’t see a reason you have to stop.”
“Clients do not need another person selling them certainty. They need someone who can help them prioritize.”
— Dr. Erin Nitschke
The recovery marketplace is not going away. Expect clients to arrive with more technology, more data, and more questions about what to add next. That makes it tempting to keep learning more modalities. There is value in that, but there is more value in learning how to put them in perspective.
Work through the hierarchy in order:
Compression may help. Percussion may feel good. Photobiomodulation has promising findings alongside studies showing little added benefit. Cryotherapy may produce some perceived effects, but evidence for meaningful recovery advantages depends heavily on the intervention and context. Cold-water immersion is its own topic, with its own evidence, benefits, tradeoffs, and uses.
None of these modalities needs to be the villain. They just should not become more important than the recovery processes they are meant to support. That is the most useful answer when a client asks whether their latest recovery purchase was worth it.
Maybe. But first, make sure the client is not optimizing the accessory while ignoring the foundation.
Related: Sleep, Stress & Hormones: Why Recovery Coaching Is the Skill That Keeps Clients
FOR NEW COACHES BUILDING AN EVIDENCE-FIRST PRACTICE
Client-centered facilities want coaches who can put a recovery gadget in perspective without talking down to the client. FitHire by Coach360 connects new coaches with facilities hiring for that judgment.
Browse coaching roles in client-centered facilities at fithirebycoach360.com →
Compression has produced benefits in some controlled studies, including less perceived soreness and faster recovery of some muscle-function measures. Other research found less soreness without better performance afterward. Compression may offer a modest benefit for some people and outcomes, but it is not essential for most recreational clients.
It depends on what the client expects. Percussive devices may help with some short-term outcomes, and many people enjoy how they feel. Treat them as an optional tool, not a replacement for appropriate training, sleep, nutrition, and rest.
Some randomized controlled trials of photobiomodulation report less soreness or better strength recovery after hard exercise. Other placebo-controlled studies found little or no added benefit. Wavelength, dose, timing, population, and exercise protocol all vary, so a commercial device may not reproduce a given study’s results.
The evidence is mixed and depends on the type of cold exposure and the outcome measured. Whole-body cryotherapy is not equivalent to cold-water immersion. Some controlled research found no advantage for whole-body cryotherapy over placebo for functional recovery.
Start with the bigger picture. That means an appropriate training load, enough sleep opportunity, adequate nutrition and hydration, rest between hard sessions, and a consistent program. Recovery technology can sometimes complement those basics. It cannot reliably make up for their absence.
Start with the outcome, not the product. Ask what the client hopes the device will improve, weigh the evidence for that outcome, and compare the likely benefit with more foundational needs. Avoid automatically endorsing or dismissing the purchase. The goal is an informed decision that stays within your scope of practice.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
There is an unspoken job requirement in fitness that has nothing to do with certification, continuing education, coaching skill, or years of experience: You are supposed to look like you belong here.
Nobody has to put it in the job description, but fitness professionals learn it anyway.
You learn it when a client’s eyes move over your body before they decide whether they trust your expertise. You learn it when the most visibly “fit” trainer is assumed to know the most. You learn it when photographs are requested for professional opportunities that have little to do with appearance. You learn it through social media, where a coach’s body can become part résumé, part marketing strategy, part evidence that the methods they teach supposedly work. And coaches can learn it from one another.
The pressure may be particularly difficult to name because fitness professionals occupy an unusual position. They are simultaneously expected to challenge harmful body standards and diet culture dogma for their clients while working in a profession that can quietly impose both on them.
Research suggests this pressure is far from imagined. In a study of more than 300 personal trainers and group fitness instructors, approximately 90% perceived body appearance pressure as a societal problem, with clients and colleagues among the most frequently identified sources of their own appearance pressure. Fewer than half were aware of any action their employer had taken to address it.
That matters because this is not simply a conversation about whether fitness professionals sometimes feel insecure about their bodies. It is an occupational conversation about what happens when the body becomes part of the perceived credential.
There are many professions in which appearance matters to some degree. Fitness adds another layer: the professional’s body can be interpreted as evidence of professional competence.
A client cannot immediately see your knowledge of exercise physiology. They cannot look at you and determine whether you understand behavior change, contraindications, progressive overload, pain science, motivational interviewing, program design, or scope of practice.
But they can see your body. And in an industry that has spent decades using bodies to sell outcomes, appearance can become an easy proxy for expertise. Researchers studying fitness instructors have even described appearance as a form of “bodily capital” within the profession, the idea that a professional’s physique can carry perceived economic or occupational value because it may influence their ability to attract clients.
The problem is not that coaches should stop caring for their own health or enjoying training. Many coaches entered this profession precisely because movement is meaningful to them.
The problem begins when there is a quiet assumption that a coach’s body must continuously prove their professional legitimacy.
A trainer can possess extraordinary coaching skills without having a body that matches the industry’s current visual ideal. A coach can gain weight and remain an exceptional coach. They can age, become injured, experience an illness. Hormones change, medications come onboard, or life circumstances influence what they are able to consistently do.
None of those experiences erase professional knowledge. Yet when the body has become part of the résumé, normal human change can begin to feel professionally dangerous.
Fitness professionals have always worked in a body-focused industry. Social media intensified the visibility. The coach is no longer only coaching.
They may also be creating content, building a brand, appearing on camera, posting demonstrations, maintaining a website, marketing programs, pitching partnerships, and competing for attention in feeds dominated by imagery.
In that environment, expertise and appearance can become difficult to separate. A coach can know intellectually that bodies vary tremendously while simultaneously watching certain bodies receive more engagement, attention, praise, and commercial opportunity. That contradiction deserves to be named.
It is difficult to tell clients that health does not have a look while wondering whether your own career requires you to maintain one. And this pressure does not affect only women or only professionals pursuing thinness. Research involving fitness instructors has examined pressures related to leanness, muscularity, and body dissatisfaction, suggesting that the appearance ideal can take different forms across professionals.
The desired body may differ, but the occupational message underneath it can remain remarkably similar:
Look like someone people would want to hire.
There is a particular irony in knowing how to coach health-promoting behavior while struggling to extend the same flexibility to yourself. A coach may tell a client that recovery matters while feeling pressure to demonstrate relentless discipline. They may encourage a client to modify training around pain while worrying that doing so themselves will make them appear less capable. They may teach clients that consistency includes adaptation while privately believing that their own professional identity requires them always to be “on.” They may know that bodies naturally change across a lifespan while experiencing their own changes as a threat to credibility. The consequences do not have to look dramatic to matter.
Sometimes the cost is a relationship with movement that becomes less enjoyable and more obligatory. Sometimes it is training in ways that no longer serve the coach’s health. Sometimes it is reluctance to disclose an injury or health challenge because vulnerability feels incompatible with the professional identity they have built. And for some professionals, the accumulated pressure may even raise questions about whether they still belong in the industry.
These concerns extend beyond dissatisfaction with appearance alone. Research examining fitness professionals has identified disordered eating behaviors and other indicators of body-image concern within this population, leading researchers to argue that body appearance pressure should be treated as an occupational health issue within the fitness industry, not simply as an individual problem experienced by a handful of professionals.
The important point is not to look at these experiences and ask why a knowledgeable professional would struggle. Knowledge does not make someone immune to culture. In fact, working inside the culture every day may intensify exposure to it.
This is one of the assumptions the industry should be especially careful about.
Fitness professionals know more about exercise than the average person. Many have studied nutrition, physiology, anatomy, behavior change, recovery, and health. That knowledge can create an illusion of protection.
Professional education does not necessarily provide immunity. In research examining personal trainers and group fitness instructors, investigators found few differences in body-figure idealization or appearance pressure according to educational level. In other words, knowing more about exercise and health did not necessarily protect fitness professionals from the appearance expectations embedded in the environment where they worked.
That finding makes intuitive sense. Knowing that an unrealistic standard exists does not automatically remove the professional consequences of being evaluated against it. A coach can understand body diversity and still wonder whether a prospective client will trust them. A trainer can understand the importance of recovery and still worry about being judged for changing how they train. An instructor can teach body-neutral language beautifully and still struggle when photographs of themselves are posted publicly.
Professional knowledge and personal vulnerability can coexist. The industry should make more room for that reality.
There is another part of this conversation that is harder to document and easier to recognize. Hiring.
Most reputable fitness employers are unlikely to state that a coach needs a particular-looking body. But appearance bias does not require a written policy to influence who is perceived as credible, disciplined, marketable, energetic, or “a good fit.” That creates a responsibility for owners and hiring managers as much as it does for coaches.
What does your hiring process actually evaluate? Does your job posting emphasize education, communication, professionalism, empathy, coaching ability, experience, and capacity to develop clients? Or does your marketing imagery quietly communicate what a successful employee is expected to look like? When you interview a trainer, are you evaluating whether they can coach, or whether they visually resemble your idea of a trainer?
The answers matter because culture is not created only through policies. It is also created through what gets rewarded. If one kind of body repeatedly receives visibility, leadership opportunities, prime classes, marketing exposure, or assumptions of competence, everyone else in the organization notices. You do not have to announce the standard for employees to learn it.
This is where the conversation becomes uncomfortable. Because some clients do. Pretending otherwise does not help.
Fitness is a service profession in which consumers may arrive with assumptions about what competence looks like, just as they arrive with assumptions about what health, strength, discipline, and success look like. The responsibility of the industry is not necessarily to deny that those biases exist. It is to stop reinforcing them.
A coach’s body cannot tell you whether they listen well. It cannot tell you whether they can adapt a program around a client’s needs. It cannot tell you whether they understand progressive programming, communicate effectively, recognize a scope-of-practice boundary, or create an environment in which a client feels safe enough to be honest. It cannot tell you whether their clients remain active years after working with them.
Those are coaching outcomes. Appearance is extraordinarily poor shorthand for all of them.
Fitness professionals spend much of their careers being the person who has the answer. Clients bring them frustration, fear, embarrassment, pain, setbacks, changing bodies, aging bodies, injured bodies, and bodies they have been taught not to trust. Coaches are expected to respond with steadiness.
But where does the coach go when the difficult body is their own? That question overlaps with another occupational problem Coach360 has explored: burnout. In The Burnout Blind Spot: Why Fitness Coaches Are the Last to See It Coming, Jessica Maurer examines what happens when a professional identity built around energy and service makes it difficult for coaches to recognize their own depletion.
Body image can create a similar blind spot. When your livelihood is tied to health and fitness, acknowledging that your relationship with your own body, food, exercise, or professional identity has become difficult may feel like admitting you are no longer qualified to do the work. It isn’t. It means the professional is also a person.
Awareness pieces like this require an important boundary. A colleague noticing that another coach appears distressed is not an invitation to diagnose them. A manager should not decide that an employee has an eating disorder. A personal trainer should not attempt to provide treatment to another trainer. And reading this article should not become an exercise in diagnosing yourself.
What it can do is make room to notice when something feels difficult and recognize that professional support is available.
If thoughts or distress related to food, exercise, appearance, or your body are affecting your well-being or daily life, consider speaking with an appropriately qualified healthcare or mental-health professional. The National Alliance for Eating Disorders offers a confidential helpline staffed by licensed therapists who specialize in eating disorders, as well as treatment referrals through its findEDhelp directory.
National Alliance for Eating Disorders: Find Treatment & Support
Support does not require waiting until an experience becomes severe enough to justify asking for it. And needing support does not invalidate someone’s place in this profession.
In Strong Is Not the New Skinny: What the Body Positivity Shift Actually Asks of Coaches, Coach360News looked at what happens when the industry replaces one preferred client body with another, and why even positive-sounding ideals can leave the body functioning as the scoreboard.
This conversation asks coaches to turn that same lens toward themselves. If a client’s health cannot be determined by looking at their body, the same principle has to extend to the coach standing beside them. Fitness professionals should be allowed to age in the fitness industry.
Further, they should be allowed to experience illness, to recover from injury, to modify training, to inhabit and honor changing bodies, to have seasons when fitness occupies a different amount of space in their lives, and to ask for help. And to remain credible professionals through all of it.
Perhaps one of the most meaningful cultural changes the fitness industry can make is to stop requiring its professionals to embody the product. The coach is not the product.
The knowledge is. The judgment is. The ability to listen, teach, adapt, connect, program, communicate, motivate, and help another human being build a healthier relationship with movement is. A coach’s body is the body of a person doing that work. It was never supposed to be the credential.
FitHire — Browse Coaching Roles in Client-Centered Facilities
The facilities worth working in hire for coaching ability, communication, and the capacity to develop clients. FitHire by Coach360 connects fitness professionals with operators who evaluate what a coach can do, not what a coach looks like.
Yes. Research involving personal trainers and group fitness instructors has documented body appearance pressure and body dissatisfaction within the profession, with clients and colleagues identified among sources of perceived pressure. Researchers have argued that fitness organizations should address body appearance pressure as an occupational health concern.
Not necessarily. Professional knowledge can help coaches understand body image and health, but research suggests education alone does not protect fitness professionals from body appearance pressure.
Approach the person with care rather than assumptions or a diagnosis. You can express concern, listen, respect their privacy, and encourage professional support when appropriate. Coaches and managers should remain within their scope rather than attempting to assess or treat an eating disorder or mental-health condition.
The National Alliance for Eating Disorders provides a confidential helpline staffed by licensed therapists specializing in eating disorders and offers referrals to appropriate levels of care. Its current helpline and referral resources are available through the Alliance’s website.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
Sometimes the hardest business decision is not figuring out how to succeed. It is recognizing when success in one chapter is no longer where you are supposed to stay.
For Mark Welke, that realization did not arrive as a dramatic exit or a sudden urge to start over. It emerged gradually after more than a decade in executive partnership with Clean Health founder Daine McDonald.
Their partnership began by bringing together an entrepreneur with a clear vision and one of the fitness industry’s strongest and most trusted commercial operators. United by shared values, a passion for winning and a commitment to learning, evolving and growing, they worked side by side to build Clean Health from a founder-led fitness brand into a global multi-brand education group. Through that decade of building together, the partnership also became a close friendship that has stood the test of time.
By the time Welke stepped away this year, the organization had reached more than 350,000 students worldwide. His final chapter included work on a strategic education collaboration with Equinox, the global launch of the Clean Health Certified Nutrition Coach, and the development of the Rabbitohs Institute of Personal Training, a partnership between the Australian Institute of Fitness and the South Sydney Rabbitohs.
He could have stayed.
Instead, he started asking a different question: What had decades of working across fitness, education, property development, executive leadership and commercial strategy taught him that was now ready to become something of its own?
The answer became True North by Mark Welke, a business built around a premise Welke had been developing for years: Commercial Performance powered by Human Performance.
For owners and operators, his next chapter offers something more useful than any conventional business success story.It asks what happens when experience gives you enough perspective to see that the behaviors responsible for getting a business here may not be the ones capable of taking it there.
There is a tendency to make entrepreneurial transitions sound more dramatic in hindsight than they actually were.
Welke resists that narrative.
“My transition from Clean Health was not a decision I made in a single moment, nor one I intentionally set out to make,” he says. “It arrived organically, through reflection, gratitude and a growing sense that my chapter within the business was complete.”
That sense of completion mattered.
Welke describes the Clean Health team as family and speaks with pride about the work they accomplished together. His transition reflected a growing recognition that an idea developed across his career was ready to move from the background to the forefront.
“It did not feel like walking away,” he says. “It felt like I had naturally lifted out at the right time, with one chapter strong enough to continue and another ready to begin.”
The foundation for True North, however, stretches much further back.
Welke entered the fitness industry at 17, earned his first personal-training qualification at 18 and began learning on the gym floor. At 22, he received his first fitness business-management opportunity from a leader who, 25 years later, became one of the first people he called when he decided to launch True North.
Across the roles that followed, Welke says he kept encountering a similar business problem.
Organizations could have strong strategy, capital, systems and technology, yet those systems still had to be operated by people. The state, capability and behavior of those people affected how they communicated, exercised judgment, made decisions and executed the plan.
Eventually, what Welke once considered instinct became a methodology he could explain, test, teach, repeat and measure.
True North became the vehicle for doing that.
Owners and operators are accustomed to measuring the commercial system.
Sales. Margin. Retention. Capital. Operations. Customer behavior. Technology. Productivity.
Welke argues that one of the systems operating all of those things receives considerably less deliberate attention: the human system.
This is where True North sits.
Commercial advisors typically begin with the business. Coaches often begin with the individual. Leadership programs may focus on awareness. Wellness practitioners have another role altogether.
Welke saw an opportunity at the intersection.
“A business can have a sound, logical strategy and still execute it poorly,” he says. “It can invest heavily in technology and fail to realise its value. It can hire highly capable people, then create conditions that constrain them until they stop contributing at their best.”
For founders, this can become particularly uncomfortable because the constraint may be a behavior that once contributed to their success.
High standards helped build the company. Now the founder cannot delegate.
Speed created momentum. Now every decision is reactive.
Deep personal involvement protected quality. Now nothing moves without the founder.
Relentless effort got the business through its early years. Now exhaustion is affecting judgment and sustainable capacity.
Welke calls the pattern “Yesterday’s Strength, Tomorrow’s Constraint.”
It is not, he emphasizes, a diagnosis or universal rule. It is a question: Has the business evolved faster than the human operating it?
For owners and operators, that may be one of the more valuable questions to ask during a growth phase.
The next constraint may not be the strategy.
It may be the behavior surrounding its execution.
The problem becomes more pronounced when a company is scaling.
Pressure increases. Decisions accelerate. There is less time to reflect. Founders who were once involved in every aspect of the organization suddenly have teams, capital, customers and strategic decisions competing for their attention.
In those environments, Welke argues that self-awareness, communication, emotional regulation and judgment are not “soft” concerns separate from commercial performance. They can influence how resources are allocated, how talent is retained, how conflict is handled and whether a strategy is executed effectively.
“Often, what appears to be a growth problem is actually a growth-readiness problem,” he says.
True North therefore examines both sides: what is happening within the commercial system and what is happening within the human beings operating it.
Welke is also careful about what he means by Human Performance. He is not using it as another term for workplace wellness, nor is he positioning his work as therapy.
For True North, Human Performance can include state, mindset, behavior, capability, judgment, relationships and sustainable operating capacity. Welke describes himself as a commercial operator and practitioner in Human Performance, not a psychologist or clinician, and says True North tests its practitioner observations against credible evidence.
That evidence orientation is one of his non-negotiables.
“We do not search for evidence to prove what we already believe,” Welke says. “We test what we believe against the evidence. If the evidence changes, so do we.”
There is another phrase that appears repeatedly in Welke’s thinking:
Knowing is not becoming.
An owner can know they need to delegate and still take work back from employees.
A leader can recognize that they avoid conflict and still avoid the next difficult conversation.
A founder can understand intellectually that the company should not depend on them and continue making themselves indispensable.
Awareness has value. Welke argues that it is insufficient on its own.
“Change has to be practised,” he says. “It has to survive a real meeting, a difficult conversation, a high-stakes decision and a bad day.”
That requires observation, feedback, adjustment, repetition and measurement.
For owners accustomed to measuring business performance, the concept should feel familiar. Nobody would assume that identifying a retention problem automatically improves retention. Leaders expect a strategy, implementation, metrics and review.
Welke believes behavior deserves similar rigor.
The question is not simply whether the leader understood something during a workshop.
Did their behavior change afterward?
Did their team begin making decisions without waiting for them?
Did delegation improve?
Did the quality or speed of execution change?
And eventually: Did any of that create an observable difference in the business?
“The shift may begin with the human,” Welke says. “The result must show up in the business.”
True North is not Welke’s first experience building organizations, and that history has changed how he thinks about entrepreneurship.
One of his earliest lessons came at 33, when he was appointed UK Head of Member Retention for Fitness First and joined its UK senior leadership team. At the time, Fitness First was the world’s largest fitness-club operator by number of clubs, with more than 1.1 million members across 424 clubs in 15 countries. Welke had developed a reputation as “the retention guy,” something he initially attributed partly to connection, personality and emotional intelligence.
Then he was asked to build a measurable retention scorecard for national rollout.
“Suddenly, instinct had to show its workings,” he says.
The exercise forced him to identify the behaviors underlying his results and translate them into tools other people could use. Success was no longer whether Mark Welke could improve retention. The test became whether someone with a different personality in another location could apply the method and produce a result.
“Connection became measurable,” he says. “Measurement became tools. The tools could be taught and used by others.”
That experience now shapes the choices he is making about what True North will, and will not, become.
“I do not want a business dependent on its founder,” Welke says. “I do not want the intellectual property trapped inside my head, or a client experience that amounts to ‘Mark gives good advice for an hour.’”
Instead, he wants the True North methodology to become teachable and measurable, eventually scaling through tools, programs, trained facilitators and technology.
He is also deliberately resisting complexity for complexity’s sake.
“More people, products and infrastructure can make a company bigger without making it better,” he says. “TN will earn complexity only when it improves the work or the client experience.”
That may be one of the clearest lessons from an operator applying decades of hindsight to a new venture.
Scale is not synonymous with progress.
Welke’s thinking about leadership has evolved, too.
“I used to think strong leaders carried everything,” he says. “Now I know that carrying everything can stop other people developing the capability to carry anything.”
He once viewed relentless effort and personal sacrifice as the price of meaningful success. He still believes building something significant can demand periods of extraordinary effort, but he now sees a leader’s capacity as an operating asset.
Exhaustion changes the conditions under which leaders pay attention, communicate and make decisions, he argues. Ignoring that is not necessarily evidence of toughness; it can become a form of business risk.
He has also become less attached to being the person with the answer.
“These days I care more about creating a room in which other people can think, challenge, decide and execute well,” he says.
For founders, this is where the idea of Yesterday’s Strength, Tomorrow’s Constraint becomes personal.
The founder’s decisiveness may have been necessary when there were three employees.
It can become disempowering when there are 300.
Being involved in every detail may have protected the customer experience in one location.
It can create a bottleneck across 20.
The ability to work harder than everyone else may have kept a startup alive.
It is not necessarily a scalable operating model.
Growth, then, does not only ask what the business needs to become.
It asks what the leader needs to become alongside it.
The company’s name predates the company itself.
Welke says he was using “true north” in meetings and training workshops nearly 20 years ago. To him, it describes “a fixed point of meaning, clear enough to align people, organise decisions and direct collective energy towards something that matters.”
Personally, it acts as an internal GPS: a way of staying connected to what matters when pressure makes compromise easier to rationalize.
Inside an organization, the idea becomes collective.
Importantly, alignment does not mean agreement.
“Strong organisations need different perspectives, constructive challenge and people willing to speak up with respect for the greater good of the project or business,” Welke says.
The objective is not to eliminate disagreement. It is to make sure that disagreement still works in service of a shared direction.
True North is being built for founders, owners, CEOs and leadership teams willing to examine both the commercial and human sides of performance, including established companies navigating change and scale-ups where pressure can quickly expose the capabilities—and constraints—of their leaders.
That thinking is already being applied in a live governance environment through Welke’s recent appointment as Chair of the ANB Board. Australasian Natural Bodybuilding has served its community for more than four decades, and Welke’s remit is to help advance its strategy, commercial platform and competitor experience while protecting the respect for athletes, coaches, judges and volunteers on which the organization was built.
Welke’s desired outcome is not inspiration.
“I want them to see something they could not previously see, practise something different and change the way they lead, decide or execute,” he says.
His ultimate test is more demanding:
“Did the work change something that will still matter five years from now?”
Welke’s story inevitably raises another question for established owners and operators.
What happens when the business is working—but you know your own chapter within it may be ending?
“Success can be one of the hardest places to leave because everyone around you can see what you would be giving up,” Welke says. “Far fewer people can see what staying may actually be costing you.”
But he is equally wary of romanticizing reinvention.
Leaving is not inherently courageous. Staying is not inherently fearful. Some difficult chapters need patience, repair or discipline rather than an exit.
The better question, Welke suggests, is whether the next chapter has become more truthful and aligned with your values, purpose and personal mission than remaining where you are.
And then comes the less glamorous part.
Do the work.
Understand the problem. Talk to the people experiencing it. Test the commercial model. Examine the financial and personal risks. Consider your obligations. Build as much of the bridge as possible before you jump.
“Courage and recklessness are not the same thing,” Welke says.
Perhaps the harder challenge is identity.
When people know you for what you have already built, continuing to perform that version of yourself can be easier than becoming someone new.
“A successful identity can become a comfortable form of misalignment and stagnation,” Welke says.
For owners and operators, that idea may extend beyond career transitions.
Every day, the founder is practicing the leader they are becoming.
Every time they delegate—or take the task back.
Every time they invite challenge—or shut it down.
Every difficult conversation they have—or avoid.
Every decision made thoughtfully—or reactively.
Eventually, those repeated behaviors stop belonging only to the leader.
The business inherits them.
True North is also being built at a moment when leaders are asking how much work artificial intelligence will eventually absorb.
Welke does not see better technology as making the human side of performance irrelevant.
He argues the opposite.
“AI can analyse, generate, automate, recommend and execute,” he says. “Humans still set the objectives, design the prompts and feedback loops, provide context, evaluate and shape AI outputs, lead people and carry accountability.”
Better tools therefore raise the stakes around the quality of human judgment.
True North’s longer-term ambition is to develop its methodology beyond Welke himself through diagnostics, leadership programs, digital applications, trained facilitators, education and partnerships. He does not want to build what he calls a “personality-led advisory practice.” He wants to create work other people can understand, use and eventually improve.
The idea brings his career back to that retention scorecard decades earlier.
Instinct had to show its workings.
This time, so does leadership.
If True North becomes known for one idea, Welke already knows what he wants it to be:
“Businesses do not operate themselves. Humans operate commercial systems, increasingly with AI. Understand both. Meet them where they are. Work where they meet. Then ask whether it changed something that will matter in five years.”
For owners and operators heading Back to Business, that may be the more useful performance question.
Not simply: What does my business need next?
But: Who do I—and the people around me—need to become to build it?
True North is Welke’s business focused on the intersection between Human Performance and Commercial Performance. Its work examines both what is happening within a business and the human behaviors, capabilities, judgment and operating capacity that may be affecting execution.
Welke uses the phrase to describe the possibility that behaviors that helped a leader or founder build a business may eventually limit its next stage of growth. Examples include high standards becoming difficulty delegating, speed becoming reactivity, or personal involvement becoming organizational dependency.
True North uses Human Performance to encompass areas including state, mindset, behavior, capability, judgment, relationships and sustainable operating capacity. Welke explicitly distinguishes the work from therapy and describes himself as a commercial operator and human practitioner rather than a psychologist or clinician.
Welke says True North is designed for founders, owners, CEOs and leadership teams, including established companies navigating change or renewed growth and startups or scale-ups where pressure can expose constraints within both the human and commercial systems.
Welke emphasizes moving beyond awareness into deliberate practice and measurable change. He wants leaders to change how they lead, decide and execute, with the ultimate question being whether the work creates an impact that will still matter five years later.
A business can only grow as far as its people are prepared to lead it. The next stage may require different capabilities, different leaders and a team empowered to think, challenge, decide and execute without everything running through the founder.
FitHire — Build the Team That Can Take Your Business Where It Needs to Go
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I once watched a client scroll through photos from a hiking trip she had been physically unable to take two years earlier. She had just deadlifted more than she ever had in her life, carried her own suitcase through an airport without thinking about it, and stopped needing a break halfway up a flight of stairs. She looked at the photos, then looked at herself in the studio mirror, and said, “I don’t look like someone who works out.”
For years, the fitness industry told women to be smaller and take up less space. As strength training evolved and grew into a mainstream practice, women were, once again, told what their bodies should look like.
Magazine covers moved away from “drop a dress size” and “get bikini ready.” Social media filled with barbells, visible muscle, and messages celebrating what women’s bodies could do. “Strong is the new skinny” sounded like progress because, in many ways, it was. Women were being encouraged to lift heavy, pursue performance, eat to support training and recovery, and see muscle as something worth developing rather than avoiding.
If you have coached through this cultural shift, you have probably noticed the limitation. For some clients, the pressure to be thin did not disappear. It simply made room for another expectation. Now a woman could feel as though she needed to be lean, muscular, athletic, energetic, confident, and visibly committed to fitness. The body remained the evidence that she was doing health correctly.
That is the gap coaches have an opportunity to address. A body neutral coaching practice asks you to move beyond replacing one preferred body with another. It asks you to examine how often appearance still drives your language, your assessments, your celebrations, and even the goals you assume clients should pursue.
The shift is subtle, but it matters. A client can become stronger without needing strength to justify her body. She can pursue health without turning her appearance into the scoreboard.
The “strong not skinny” movement helped challenge an era of fitness culture in which shrinking women’s bodies was often treated as the industry’s primary objective. Strength training became more visible and culturally acceptable for women. Muscle began to represent capability rather than something women should fear developing.
Those changes deserve recognition. The limitation appears when strength itself becomes another aesthetic requirement.
Scroll through enough fitness content and “strong” can begin to look remarkably specific. There are visible abdominal muscles, defined shoulders, sculpted legs, low body fat and carefully staged demonstrations of athleticism. Strength may be the language being used, while appearance remains the proof.
For a client who spent years trying to become thin enough, the new message can become another assignment: become strong enough, too.
This is where strong not skinny coaching deserves closer examination. Strength is an extraordinary training outcome. It supports function, independence, physical capacity and healthy aging. None of those benefits require a client to look strong according to a cultural standard.
Experienced coaches see this disconnect regularly. A client adds substantial weight to her deadlift, moves without the knee discomfort that once limited her, carries her own suitcase through an airport, and completes activities she previously avoided. Then she looks at a photograph of herself and says, “I don’t look like someone who works out.”
The coach has a decision to make in that moment. You can reinforce the premise by reassuring her that her body actually does look fit. Or you can help move the conversation away from whether her appearance adequately demonstrates her effort.
“You’ve told me that feeling capable and staying strong as you age matter to you. Let’s look at what your body can do now that it couldn’t do six months ago.”
— Suggested coaching response
The cue does not tell the client how she should feel about her appearance. It returns the conversation to the outcomes she identified as meaningful.
Body positivity has contributed important ideas to the cultural conversation, particularly the belief that people in a wide range of bodies deserve dignity, access, representation and respect. Yet asking every client to feel positively about her body can create its own pressure.
Some days, a client may love her body. On other days, she may feel uncomfortable in it. She may also have days when she would prefer to spend very little time thinking about it at all.
Body neutrality creates room for that experience.
In a coaching setting, body neutrality does not require eliminating body-composition goals or pretending appearance never matters to clients. It changes the posture you bring to those conversations. Instead of deciding that a client’s body should be celebrated, corrected, shrunk or reshaped, you become curious about what the client wants from movement and why those outcomes matter to her.
That curiosity becomes especially important when a client says, “I want to lose weight.”
A body image fitness coach does not need to reject that goal, and doing so can feel just as dismissive as assuming every woman wants weight loss. The more useful response is to understand what the goal represents. The client may want to change her appearance. She may also be hoping weight loss will improve confidence, eliminate pain, make dating easier, allow her to wear certain clothing, or prove that she finally has enough discipline.
Those are different conversations.
“What do you hope will be different in your life if that number changes?”
That question gives the client room to explain the meaning attached to the goal. It also gives you information needed to determine which outcomes belong within coaching and which may require support from an appropriately qualified healthcare professional.
That scope boundary matters. Coaches can create environments that reduce appearance-focused language, broaden definitions of progress, and support healthier relationships with movement. Diagnosing or treating eating disorders, body dysmorphic disorder or other mental-health conditions belongs with qualified clinicians. A client expressing significant distress around food, exercise, weight or appearance may need support beyond what even a skilled coach should provide.
Body-neutral coaching includes knowing when coaching is no longer enough.
Changing your coaching posture also changes what you notice.
Consider the client who began training because she wanted to lose 20 pounds. Several months later, the scale has moved less than she hoped. If weight is the primary evidence of success, the progress conversation can quickly become about what needs to be tightened, reduced or increased.
A wider conversation might reveal something else. She is training consistently for the first time in years. Her squat is stronger. She no longer becomes winded carrying laundry upstairs. She joined friends on a weekend hike she previously would have declined. She sleeps better on training days and has stopped avoiding the free-weight area because she now knows how to use it.
Those outcomes do not require pretending her original weight goal never existed. They allow both coach and client to see a fuller picture of what training has changed.
This is where work with body positivity fitness clients can become more nuanced. Coaches do not need to manufacture “non-scale victories” to distract clients from outcomes they care about. You can help clients build a broader set of evidence about their health and capability so that one measurement does not determine whether months of effort count.
The same principle applies to the language coaches use casually. Complimenting someone on looking leaner may feel supportive, but the coach rarely knows everything that produced the change. Praising a client’s smaller body can unintentionally reinforce the idea that appearance is what earns recognition.
“Another thing to consider when complimenting women on their weight loss is that we don’t know what we’re reinforcing. They could be eating in a healthy and sustainable way, but they could also be trying to follow rigid rules that don’t fit their lifestyle and feeling a ton of pressure, anxiety, and stress to keep it strict. Or she could be doing something that isn’t healthy at all.”
— Kelly Beard, Founder, Undieted Weight Loss
Specific observations offer another option. “Your control through that movement has changed considerably.” “You carried the heavier kettlebells today without thinking twice about it.” “You have trained twice a week for eight consecutive weeks, even during a difficult month at work.”
Those statements recognize effort and adaptation without assigning value to what the client’s body looks like.
For women who have spent years experiencing exercise primarily as a way to manage their size, that difference can change the emotional experience of training. The gym can gradually become a place where they practice skills, develop capacity and experience their bodies through action rather than constant evaluation.
There is an uncomfortable reality in this conversation that coaches should acknowledge: clients live in the same culture coaches do.
A coach can create a thoughtful, body-neutral environment and still work with women who want smaller bodies. A client can value strength and remain dissatisfied with her appearance. She can understand intellectually that weight does not determine her worth and still feel disappointed when the scale does not move.
“If weight loss is the only reason we’re doing uncomfortable things like exercising, what happens when we plateau? We all know progress isn’t linear, and people will stop seeing results for undetermined lengths of time. Expanding why they want to exercise and all of the benefits beyond weight loss can help them maintain the routine. Also, movement for weight loss alone can create a poor relationship with exercise because we use exercise as punishment for foods overconsumed or to earn future ‘bad’ foods. Definitely not something you’d ever really enjoy doing. A great question to ask is, ‘Would you still exercise if it didn’t lead to weight loss?’”
— Kelly Beard
Good coaching does not require resolving every contradiction. It requires resisting the urge to impose another correct way for clients to think about their bodies.
That may be the deeper lesson of the body-positivity shift. The industry spent years telling women how they should look. Coaches should be careful that the response does not become telling them how they should feel.
A body-neutral coaching practice leaves more room. It allows a client to care about appearance without making appearance the condition for success. It allows her to pursue strength without needing to look visibly muscular. It allows exercise to support health without becoming proof of virtue or discipline.
For coaches, the practical change may be less dramatic than the cultural conversation suggests. Listen longer before assigning meaning to a goal. Ask what success would change in the client’s actual life. Notice which outcomes you praise automatically. Examine the images, language and transformations your business uses to communicate who belongs there. Build progress reviews that include function, capacity, consistency, confidence and quality of life alongside any body-composition measures the client has chosen to track.
Over time, those choices establish a different kind of training environment. The client learns that she can arrive after gaining weight and still be treated with the same respect. She can modify a workout without being told she is making excuses. She can become stronger without anyone suggesting that her body should now look a particular way. She can pursue a physical goal while remaining a whole person throughout the process.
That is a meaningful evolution for an industry that has spent a long time making bodies the center of the conversation.
“Strong is the new skinny” helped challenge an old ideal, but coaches have an opportunity to take the conversation further. Strength does not need to become another appearance standard. Fitness does not need to produce a particular-looking body to count. A woman’s body does not need to demonstrate her commitment to health before we recognize the work she has done.
Perhaps the more useful question is no longer whether a client looks fit.
It is whether coaching has helped her build a life in which fitness gives her more options, more capacity and more freedom to participate in the things that matter to her.
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Related: What the Scale Is Not Measuring: A Coach’s Framework for Tracking Progress Beyond Body Weight
“Strong not skinny” emerged as a response to fitness messaging that emphasized thinness as the primary goal for women. It helped normalize strength training and muscle development, but coaches should be mindful of turning a muscular or athletic appearance into another body standard clients feel pressured to meet.
A body neutral coaching practice does not require clients to love or dislike their appearance. Coaches focus on understanding the client’s goals while broadening progress to include outcomes such as strength, function, skill, consistency, confidence and participation in meaningful activities. Body-composition goals can still be discussed when they are client-directed and appropriate to the coach’s scope.
A coach can acknowledge the goal without assuming what it means to the client. Asking questions such as, “What do you hope will be different if your weight changes?” can uncover the outcome the client is actually seeking. Coaches can then support appropriate goals within their scope and refer to qualified healthcare professionals when concerns related to eating disorders, body dysmorphia or significant psychological distress arise.
Coaches should consider what their compliments reinforce. Appearance-based praise may unintentionally communicate that a smaller or leaner body represents greater success. Specific recognition of effort, skill, strength, consistency, function and personally meaningful accomplishments can acknowledge progress without making appearance the primary measure of value.
Erin Nitschke covers Fitness and Health & Longevity for Coach360News.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I have interviewed enough founders building inside categories that don’t have a name yet to know the tell: they stop waiting for permission before answering a question. Building in an established category comes with a roadmap. Building at the edge of longevity, biohacking, recovery, and emerging wellness science requires something else: the willingness to move before the roadmap exists.
Kai Boyer has become comfortable with that uncertainty.
As founder of Thera Glow Labs, Boyer is building a company at the intersection of longevity, performance, recovery, and emerging science. If you coach clients who bring you questions about recovery, biohacking, or the newest wellness trend they saw online, her story is really about a question you have probably already been asked: how much influence do people actually have over the way they age, recover, perform, and feel?
“I’ve always been passionate about biohacking the human body—understanding the science behind how we function and finding ways to optimize the systems that influence energy, recovery, performance, and long-term health.”
— Kai Boyer
What she saw as she explored that world was a disconnect. Research and innovation were moving quickly, but much of what was happening around cellular health, metabolic function, recovery, and performance remained highly clinical, complicated, or difficult for the average person to navigate.
Thera Glow Labs grew from her belief that there was room to make that conversation more accessible.
But Boyer’s story is also about something larger than emerging wellness products. It’s about what happens when a woman founder builds in a category that is still defining itself, learns to transition from operator to leader, and begins creating opportunities for other professionals to grow alongside the company.
Longevity has moved rapidly into the mainstream wellness conversation. Consumers who once focused primarily on exercise and nutrition are increasingly encountering discussions about recovery, metabolic health, sleep, biological aging, wearable technology, peptides, supplementation, and other approaches marketed around human optimization.
More information has not necessarily made the landscape easier to understand. Boyer saw that complexity as an opportunity.
“There was incredible research and innovation happening around cellular health, recovery, metabolic function, and human performance, but much of it felt either highly clinical, overly complicated, or disconnected from everyday life.”
— Kai Boyer
That observation became part of the premise behind Thera Glow Labs: take the questions emerging from longevity and biohacking seriously while making the conversation more approachable to the people interested in them.
One area the company is exploring is alternative delivery, including nasal delivery. Boyer says the company’s interest is centered partly on bioavailability and the larger question of how formulation, stability, absorption, and delivery affect a compound.
For coaches, the broader point may be more important than any individual technology.
An ingredient name or emerging wellness trend is rarely the entire story. If a client brings you a new compound or device, understanding what evidence supports the claim, how the product is formulated and delivered, and where your own professional scope begins and ends becomes increasingly important.
That makes education especially important in categories moving faster than consumer understanding.
The traditional boundaries separating fitness, recovery, and wellness are becoming increasingly difficult for consumers to see. A client may track sleep, ask about recovery, discuss a wearable metric, change nutrition habits, use a wellness product, and strength train, all as part of what they consider one health strategy. Boyer expects that convergence to accelerate.
“I think we’re moving toward a much more integrated view of health. Recovery, longevity, performance, sleep, metabolic health, and overall wellness are no longer separate conversations—they’re all connected.”
— Kai Boyer
She believes coaches will occupy an interesting position within that evolution because they already have something many emerging technologies do not: regular contact with the person trying to make sense of all the information.
“Coaches are often the bridge between emerging science and the everyday person. They’re already deeply involved in how people train, recover, eat, sleep, and perform, so they’re in a unique position to help clients understand and implement new wellness technologies responsibly.”
— Kai Boyer, Founder, Thera Glow Labs
The word responsibly matters.
As wellness categories expand, you do not need to become a clinician, prescribe treatments, or position yourself as an expert in areas beyond your education and scope. Your value may increasingly come from being informed enough to have productive conversations, recognize the limits of your expertise, evaluate information critically, and refer clients to appropriately qualified professionals when necessary.
The future coach may know more about longevity. That does not mean the future coach needs to or can practice medicine.
The uncertainty surrounding emerging wellness categories presents a different challenge for the founders building companies within them. For Boyer, being a woman founder in that environment has required becoming more confident making decisions without waiting for an established playbook.
“I’ve learned to become comfortable with being early. When you’re building something new, you don’t always have years of data, established playbooks, or a clear path to follow.”
— Kai Boyer
Instead, she describes a process of doing the research, listening to the market, staying close to customers, and then being willing to make a decision. That last step can be one of the toughest.
“Being a woman founder has also reinforced for me the importance of having confidence in my voice and expertise. You can’t wait for everyone else to validate the vision before you pursue it.”
— Kai Boyer
It is a familiar struggle for entrepreneurs working in developing categories. Moving too quickly can mean getting ahead of the evidence or the customer. Waiting for certainty can mean never building anything new.
Boyer’s approach is not to pretend the uncertainty isn’t there. It is to become more comfortable making informed decisions within it.
That mindset has influenced not only what Thera Glow Labs is building but also how Boyer’s own role has changed as the business has grown.
Many companies begin with a founder involved in almost every decision. At first, that involvement can protect the vision. Eventually, it can constrain it.
Boyer reached a point where she realized that building something larger required changing what she believed her own job should be. “If you want to build something bigger than yourself, you can’t continue to be the person doing everything,” she says.
Early in the company’s development, Boyer was closely involved across the business. As it grew, she began shifting from managing individual details toward setting direction, shaping culture, and developing people capable of carrying the company’s vision forward. The difficult part was trust.
“Delegation requires trust. You have to let other people bring their own strengths and perspectives to the table rather than expecting them to simply replicate the way you would do something.”
— Kai Boyer
That shift changed how Boyer thought about leadership. The objective was no longer to make sure everything happened exactly as she would have done it. It was to create enough clarity around the company’s purpose that other talented people could make it better.
“For me, the most rewarding part has been watching people on the team take ownership, to see them understand why we’re building this company, not just what needs to get done,” she says.
For women building wellness businesses, there is a useful leadership lesson there. Growth does not simply demand doing more. At some point, it demands becoming comfortable doing less of the execution yourself so other people can contribute more.
That expansion is also creating professional opportunities that look different from the conventional coaching career.
Thera Glow Labs is developing its wholesale and affiliate ecosystem through relationships with wellness professionals, fitness communities, practitioners, creators, and businesses. Boyer sees those channels as places where entrepreneurial professionals can potentially build careers around partnerships and relationship development.
Someone might begin by developing wholesale accounts or affiliate relationships and eventually move toward managing strategic accounts, entering new markets, overseeing key partnerships, or developing an entire business channel.
For coaches, that illustrates how broadly careers in wellness are beginning to expand. Your communication skills, ability to educate, credibility with a community, and understanding of the wellness consumer can have value beyond delivering sessions or classes. As companies build around longevity, recovery, wellness technology, and education, professionals who understand both people and the industry may find themselves qualified for roles that did not exist when they first became coaches.
Boyer is particularly interested in people who combine that relationship-building ability with genuine curiosity about longevity, recovery, performance, and biohacking.
“Our best partners are people who are passionate about longevity, performance, recovery, and biohacking and want to be part of a larger movement,” she says.
Ask Boyer where she wants to take Thera Glow Labs next and she does not begin with revenue or headcount. She talks about building an ecosystem.
“What excites me most about the next chapter of Thera Glow Labs is the opportunity to build something much bigger than a product company,” she says. “I want to build a platform and community around longevity, biohacking, recovery, and human optimization, and create an ecosystem where science, innovation, and real-world wellness come together.”
That includes the professionals surrounding the brand. Boyer wants coaches, wellness practitioners, fitness professionals, and affiliate partners to become more knowledgeable and confident in the conversations they have with their own communities. Her vision is for those professionals to see themselves as participating in a broader conversation rather than simply recommending a product.
There is an important responsibility embedded in that ambition. Longevity and biohacking are attracting extraordinary consumer interest, but enthusiasm cannot substitute for evidence. Companies and professionals operating in these spaces will increasingly be judged by how responsibly they communicate emerging science, how clearly they distinguish established evidence from developing ideas, and how carefully they stay within their professional lanes.
For Boyer, curiosity remains the starting point. Her original question was how people might function better, recover more effectively, and extend the years in which they feel their best. Now the question has expanded.
What kind of company can be built around that curiosity? What kinds of careers can it create? And what happens when coaches, wellness professionals, scientists, entrepreneurs, and consumers increasingly find themselves participating in the same longevity conversation?
Boyer does not claim to have a completed roadmap. In some ways, that is precisely the point.
“The goal isn’t just to grow Thera Glow Labs,” she says. “It’s to help build the future of wellness, and to bring as many great people as possible along for that journey.”
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Related: How Women Are Rewriting the Business Model
Kai Boyer is the founder of Thera Glow Labs, a company she describes as operating at the intersection of longevity, recovery, performance, biohacking, and emerging wellness science.
Boyer identified a gap between rapidly developing longevity and biohacking science and what felt understandable or accessible to everyday consumers. She wanted to create a company that could make conversations around recovery, performance, and longevity more approachable.
Boyer believes coaches can increasingly serve as a bridge between emerging wellness information and consumers because they already help clients navigate training, recovery, sleep, nutrition, and performance. She emphasizes responsible implementation of new wellness technologies.
Boyer describes opportunities within the company’s wholesale and affiliate ecosystem, with potential progression into strategic accounts, market development, key partnerships, and leadership of larger business channels.
Erin Nitschke covers Health & Longevity for Coach360News.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I have interviewed enough founders who scaled past a single location to know the moment their story turns: not when they open door number two, but when they realize the thing people loved could get lost along the way if they are not deliberate about protecting it. Karen Lord, Founder of Karen Lord Pilates Movement, never set out to build the biggest Pilates business in Los Angeles. She set out to build an experience worth coming back to.
That distinction has shaped Karen Lord Pilates Movement from the beginning. Lord had a specific vision for what she believed a Pilates studio could offer: exceptional teaching, movement that challenged clients, great music, thoughtful design, and an environment where people wanted to spend their time. As the community grew, so did her understanding of what she had created.
“When I started, I had a clear vision. I wanted to create the kind of Pilates experience I felt was missing: exceptional teaching, challenging movement, great music, and a beautifully designed space people genuinely wanted to come back to.”
— Karen Lord, Founder, Karen Lord Pilates Movement
Eventually, she recognized that the experience wasn’t tied to one physical space. “There was an integral method and an experience that could grow without losing what made it special.”
Today, with four Los Angeles studios and a growing team, Lord is confronting the challenge familiar to many successful founders: how do you expand a business without diluting the qualities that made people care about it in the first place?
Her answer offers a lesson that reaches well beyond Pilates. Growth depends on preserving standards, developing leaders who understand why those standards exist, and creating careers that give talented professionals a reason to grow with the company.
Scaling a boutique fitness concept presents a particular challenge. Clients are not simply purchasing access to equipment or a workout. They are buying into an experience shaped by instructors, environment, energy, programming, relationships, and dozens of small details that can be difficult to reproduce.
Lord has approached expansion by becoming more deliberate about those details.
“Growth can’t come at the expense of what made people care about the business in the first place. For us, that means being incredibly protective of the quality of the teaching, the environment, and how clients feel when they walk through the door. As we’ve grown, we’ve deliberately made those things more intentional.”
— Karen Lord
That philosophy reflects how the Pilates consumer has changed, too.
Lord sees today’s clients as increasingly discerning. Access to Pilates has expanded considerably, and consumers have more choices about where and how they train. Simply offering classes is no longer enough to distinguish a studio.
“Clients are much more sophisticated now. They want results, but they also care about the quality of the instruction, the environment, and whether there’s real intention behind what they’re doing.”
— Karen Lord
For trainers, there is an important lesson in that observation. As consumers become more knowledgeable, technical competence becomes the starting point rather than the differentiator. The experience surrounding the instruction matters, from how a client is greeted to how clearly an instructor communicates the purpose of the work.
The same expectations are influencing the professionals choosing where they want to build their careers.
“Instructors are looking for that too,” Lord says. “They want to work somewhere with a point of view, strong standards, and opportunities to develop.”
Her response has been to keep refining the company’s own identity rather than allowing industry trends to define it. “That pushes us to keep refining what we do rather than following where the industry is going.”
For many women who build successful fitness and wellness businesses, the first stage of entrepreneurship begins with expertise. They know how to teach, coach, create an experience, and build relationships with clients.
Growth eventually asks for a different skill set.
Lord experienced that transition firsthand.
“It’s been a huge evolution,” she says. “Teaching Pilates and leading a company require very different skills.”
The qualities that make someone an exceptional practitioner do not automatically prepare them to set expectations for a growing organization, develop other leaders, navigate difficult decisions, or maintain consistency across multiple locations. Lord had to learn those skills while simultaneously protecting the standards behind her name.
“I’ve had to learn how to communicate expectations clearly, make difficult decisions, and give people room to grow without losing the standards that define us,” she says. “Leadership is ultimately about creating clarity and consistency while still allowing people to bring themselves to the work.”
That balance is especially important in a coaching environment. Too little consistency and the client experience changes depending on who happens to be teaching. Too much rigidity and talented professionals have little room to develop their own voice.
Lord’s approach offers a useful leadership cue for trainers moving into management: “Understand the standard, understand why it exists, and then learn how to uphold it without asking everyone to become the same person.”
That philosophy also influences what she looks for as Karen Lord Pilates Movement builds its leadership team.
Exceptional leadership, in Lord’s view, begins with example rather than title.
“They’re accountable, consistent, thoughtful with people, and deeply invested in the client experience,” she says. “I want leaders who understand our standards and values but also deeply know and embody the reasons behind them.”
Her ultimate measure of leadership is even simpler.
“The real test is whether I trust someone to make the right decision for the company when I’m not there.”
— Karen Lord, Founder, Karen Lord Pilates Movement
For a founder whose name is on the door, that trust represents an important stage of growth. A business becomes scalable when its standards can live through other people.
Lord’s vision for growth also challenges a longstanding limitation within the Pilates profession.
An instructor becomes skilled at teaching, develops a following, and fills a schedule. Then what?
For many professionals, the traditional answer has been more classes, more private clients, or eventually opening a studio of their own. Lord believes the industry can offer more possibilities.
“Pilates has historically been treated as a job where the primary path forward is simply teaching more classes,” she says. “I want to broaden that.”
At Karen Lord Pilates Movement, she sees the instructor role as a potential entry point to several directions within the profession.
“Someone should be able to come here as a talented instructor and develop into a mentor, educator, lead trainer, or leader within the company,” she says. “Our responsibility is to give great people opportunities to keep developing their craft and their careers.”
That idea matters as Pilates continues to attract both consumers and professionals. An expanding modality needs an expanding definition of what a career within it can become.
Teaching more hours has a natural ceiling. Developing people creates another path.
For an instructor considering a new opportunity, that makes the questions asked of a potential employer different. How will you become a better instructor here? Who will mentor you? Can you eventually teach other teachers? Is there a path into education or leadership? Does the organization want your role to grow as your capabilities grow?
Those questions can reveal whether a studio is offering someone a schedule or helping them build a profession.
They also speak directly to the kind of company Lord says she wants to create. Her goal is not simply to attract exceptional instructors. It is to give those instructors enough room to imagine a future within the organization.
The fitness industry has no shortage of expansion stories. More locations, more members, more classes, and more revenue provide clear measures of momentum.
Lord is thinking about the next chapter differently.
“I’m much more interested in building something meaningful and enduring than just building something bigger and bigger for the sake of it.”
— Karen Lord
That distinction brings her original vision full circle.
The goal that began with creating a Pilates experience people wanted to return to has expanded into creating a company where both clients and professionals can stay long enough to develop.
“I want Karen Lord Pilates Movement to be a place where clients can develop a lifelong practice and where talented instructors can build meaningful careers they are passionate about,” Lord says.
For clients, a lifelong practice means Pilates becomes more than a class they take during one phase of life. The method can evolve alongside their bodies, goals, and circumstances.
For professionals, longevity requires something different. It means seeing a future beyond next week’s class schedule.
Lord wants both experiences to coexist.
“I want us to continue raising the standard for what modern Pilates can look and feel like,” she says, “both as a practice and as a profession.”
That final phrase may be the more consequential part of the vision.
The growth of Pilates has created tremendous consumer demand. The next challenge for the industry is making sure the careers behind that growth become equally sophisticated.
For women founders such as Lord, that means building businesses that create opportunities for other people as they expand. It means developing leaders rather than retaining every decision at the founder level. It means protecting the qualities that made a brand successful while allowing talented people to contribute to what it becomes next.
Four studios are evidence that Karen Lord Pilates Movement has grown.
The careers built inside them may ultimately say more about what Lord has created.
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The studios building real career paths, not just filling a class schedule, are the ones worth seeking out. FitHire by Coach360 connects instructors and managers with brands investing in leadership development alongside growth.
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Karen Lord describes growth as preserving the qualities that made clients care about the company in the first place. As the business has expanded, she has focused on maintaining teaching quality, the studio environment, clear standards, and the way clients experience the brand across locations.
Lord values leaders who are accountable, consistent, thoughtful with people, and invested in the client experience. She also wants leaders to understand the reasoning behind the company’s standards so they can make sound decisions independently.
Lord believes Pilates professionals should have pathways beyond simply increasing the number of classes they teach. She envisions talented instructors developing into mentors, educators, lead trainers, and organizational leaders as their skills and careers progress.
According to Lord, today’s clients are more sophisticated about the quality of instruction, environment, results, and intention behind their training. She sees a similar shift among instructors, who increasingly want strong professional standards, a clear organizational point of view, and opportunities for career development.
Erin Nitschke covers Fitness and Business of Coaching for Coach360News.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I have talked to enough people standing outside a Pilates studio wondering if they could ever be the one teaching in it to know the question they never ask out loud: do I need to already look like an instructor before anyone will train me to become one? You do not need years of teaching experience to build a career in Pilates, but you do need a place willing to teach you how to become an instructor.
That approach is shaping how BODYBAR Pilates is approaching instructor development at its Overland Park and Lenexa locations. With a new teacher training cohort beginning October 23, the studios are looking for eight people interested in turning an enthusiasm for movement into an opportunity to teach. Previous experience on the mic is welcome, but it is not a prerequisite.
If you have considered becoming an instructor but assumed you needed to arrive with a Pilates résumé already built, BODYBAR wants to challenge that assumption. The studios are intentionally looking beyond established instructors to people who love group fitness, connect well with others, and are willing to develop the technical and coaching skills required to lead a room.
That includes people coming from yoga, barre, cycling, mat Pilates, Lagree, TRX, BODYPUMP, Jazzercise and other group fitness environments. It also includes the person who has spent years taking classes and quietly wondering whether they could ever be the one teaching them.
For BODYBAR, teacher training is where that transformation is supposed to happen.
BODYBAR describes its instructors as the heart of its community, and that language reflects what the Overland Park and Lenexa teams want the teaching experience to feel like.
“We don’t just teach here, we belong here.”
— The Overland Park and Lenexa team
The studios operate around the philosophy that “Pilates is for EveryBODY,” with instructors expected to welcome and coach people across different ages, fitness backgrounds, abilities and personal goals. The aim is to create an experience that is challenging without making clients feel as though they need to arrive already knowing how to belong in the room.
That philosophy extends to prospective instructors.
The ideal candidate does not necessarily have years of teaching experience. In fact, someone who loves group fitness but has never taught may be exactly the type of person the studios hope to reach.
That changes the entry point into the profession. Instead of asking, “Have you already proven that you can teach Pilates?” the opportunity asks whether someone has the enthusiasm, work ethic and willingness to learn how.
The technical skills come next.
BODYBAR’s teacher training combines Pilates mechanics with coaching, communication and professional-development skills.
The technical foundation begins with movement. Participants learn functional movement patterns, joint stability and alignment principles rooted in Pilates methodology. Training also includes equipment setup and application across the reformer, jumpboard, box, straps and EXO Chair, along with strategies for modifying exercises for different bodies and fitness levels.
BODYBAR also partners with Balanced Body, which the studio sees as an important part of establishing credibility and creating opportunities for instructors who want to continue their Pilates education.
Technical knowledge, however, is only one part of leading a successful class.
Anyone who has made the transition from participant to instructor knows there is a considerable difference between understanding an exercise and coaching an entire room through it.
BODYBAR’s training therefore places significant emphasis on what happens once an instructor gets on the mic. Trainees work on vocal presence, concise cueing, musicality, pacing and transitions. They also learn how to read the room, maintain awareness across multiple reformers and provide individual corrections without bringing the rest of the class to a halt.
Those skills matter because a great instructor is simultaneously managing movement, safety, energy and people.
The goal is confidence rather than performance perfection.
One of the more distinctive elements of BODYBAR’s pathway is how quickly a trainee may begin gaining practical teaching experience.
The 250-hour certification can be completed over as long as a year, allowing participants to move through the program around other work and life commitments. After completing Module 1 and successfully passing the required practical test-out, however, eligible trainees can begin teaching paid classes while continuing toward full certification.
That creates an earlier bridge between education and employment.
BODYBAR describes the approach as an opportunity for participants to begin earning a return on their training investment while developing the rest of their skills. At the same time, the studios emphasize that completing an early test-out does not mean someone will be pushed onto the schedule before they feel prepared.
“You will only be on the class schedule when you feel completely ready. Whether your goal is to teach two classes a week or 10, you set the stride.”
— The Overland Park and Lenexa team
That balance is important. Instructor development requires real-world practice, but confidence cannot always be rushed to match a predetermined timeline.
BODYBAR’s coaching cue to prospective instructors is straightforward: “Readiness isn’t something you have before you start. It’s something you build along the way.”
Becoming an instructor is the first milestone rather than the final destination.
After an instructor completes full certification, which BODYBAR estimates may take approximately six months depending on the individual, additional opportunities become available, including teaching private sessions.
From there, the career path can expand.
An instructor may pursue a lead instructor role, potentially within the first year. With additional experience, opportunities can include becoming an evaluator for BODYBAR headquarters, moving into a local fitness manager position, or eventually applying to become a master trainer who works with the broader organization and travels.
That progression matters in a profession where career advancement has often been equated with simply adding more classes to the schedule.
For someone considering Pilates as a long-term career, the better question is not only, “How do I become an instructor?” It is also, “What can I become after I am one?”
BODYBAR’s answer is that teaching can create a foundation for education, mentorship, management and broader leadership.
The company also emphasizes continuing development after certification through ongoing education, regular feedback, workshops, peer input and lead-instructor support.
That means the first certification is treated as the beginning of professional development rather than evidence that development is complete.
Training programs can teach anatomy and cueing. They cannot create a strong team culture through curriculum alone.
At the Overland Park and Lenexa studios, the team says kindness, communication and openness to feedback are central to the environment they are trying to create.
“We lead with kindness, we are always open to feedback, we are a team that supports each other and respects different styles of teaching.”
— The Overland Park and Lenexa team
That last point is particularly important in instructor development.
Consistency across a brand does not require every instructor to sound identical. BODYBAR wants instructors to understand and deliver its method while still bringing their own personality and teaching style into the room.
The studios also describe having an open-door policy in which management and ownership remain available to communicate and listen to team members.
That creates a two-way expectation. Instructors receive coaching and feedback, but leadership is expected to listen as well.
The approach becomes increasingly important as an instructor moves from trainee to established teacher. People are more willing to experiment, ask questions and acknowledge where they need help when feedback is treated as part of professional development rather than evidence that they do not belong.
Instructor development is only one part of BODYBAR’s current growth in Overland Park and Lenexa. The organization is also seeking a Studio Manager to help oversee both locations.
For BODYBAR, strong studio leadership is closely connected to instructor success.
“A great Studio Manager isn’t just an administrator in a back office. They are the operational anchor that empowers our instructors to do what they do best on the carriage.”
— The Overland Park and Lenexa team
The studios describe strong leadership through presence, clear communication and a willingness to support people directly. The manager is expected to help both locations operate consistently while protecting the welcoming environment behind the “Pilates for EveryBODY” philosophy.
There is also an intentional feedback loop between instructors and leadership.
Instructors hear what members are saying and see firsthand how classes are performing. That perspective can help leadership make decisions about schedules, workshops and studio events. Meanwhile, leadership manages operational touchpoints such as check-ins and memberships so instructors can focus on delivering the class experience.
When those responsibilities work together, the client experiences one studio rather than a collection of disconnected roles.
That consistency can also make a significant difference for new instructors. Learning to teach is challenging enough without also trying to navigate an environment where expectations change depending on who is working that day.
Perhaps the most important message BODYBAR wants prospective trainees to understand is that uncertainty does not disqualify them.
“If you are waiting to feel 100% ‘ready’ before starting teacher training, you will be waiting forever.”
— The Overland Park and Lenexa team
What BODYBAR does expect is ownership.
Trainees need to take responsibility for their development, practice consistently, behave professionally and bring the work ethic necessary to improve. The studios can provide instruction, feedback, mentorship and opportunities. The candidate still has to do the work.
That distinction makes the program accessible without suggesting becoming a skilled Pilates instructor is easy.
“You do not need a flawless roll-up or years of advanced fitness experience to enroll. What you do need is a love for movement and a desire to empower people. We teach you the mechanics, the anatomy, and the cueing. You just bring the heart, enthusiasm, and dedication to show up every day.”
— The Overland Park and Lenexa team
For someone standing on the other side of the studio wondering whether they could ever lead the class, that may be the message worth hearing.
BODYBAR is currently looking for eight people to begin teacher training on October 23. Some may arrive with years of group fitness experience. Others may arrive having never taught a class.
The starting points can be different because the destination is not perfection.
It is becoming the kind of instructor members trust enough to follow.
As the BODYBAR team puts it, “Members don’t connect with flawless performers. They connect with warm, professional, and reliable human beings.”
For a profession built around people, that is a useful place to begin.
FitHire — Browse Club and Studio Roles Built Around Growth
Studios that build a real path from trainee to leader are the ones worth building a career inside. FitHire by Coach360 connects coaches and instructors with studios investing in development, not just filling a class schedule.
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No. According to the Overland Park and Lenexa teams, anyone interested in becoming an instructor may participate in training. Candidates may have previous experience teaching yoga, barre, cycling, mat Pilates, Lagree, TRX, BODYPUMP, Jazzercise or other group formats, but prior teaching experience is not required.
The BODYBAR certification includes 250 hours, and participants may take up to one year to complete the program. Trainees who complete Module 1 and successfully pass the required practical test-out may be eligible to begin teaching paid classes before completing the entire certification.
Training includes Pilates mechanics, anatomy and biomechanics, equipment use, modifications, cueing, vocal presence, musicality, pacing, room management, client connection and professional development. BODYBAR also partners with Balanced Body as part of its training approach.
Yes. BODYBAR describes a pathway that can progress from instructor to fully certified instructor and private-session teaching, followed by potential opportunities such as lead instructor, headquarters evaluator, local fitness manager and master trainer.
The Overland Park and Lenexa studios are currently seeking eight participants for a teacher training cohort beginning October 23.
Erin Nitschke covers Business of Coaching for Coach360News.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin
I have talked to enough trainers weighing a job offer to know the question that actually matters rarely gets asked out loud: not what will this job pay me, but what will this job teach me that my certification didn’t. A fitness job can give a trainer somewhere to coach. A fitness career should give them somewhere to grow.
It’s this philosophy that sits at the center of how Club4 Fitness describes its approach to recruiting and developing fitness professionals. As the organization continues to grow, its leaders say they aren’t simply looking for trainers who arrive with an impressive collection of credentials or years of experience. They’re looking for people who are willing to learn the business, accept coaching themselves, and develop into roles that may look very different several years from now.
For trainers evaluating their next career move, that’s an important distinction. Compensation and benefits matter, but so does what happens after the first year. Is there a path forward? Will someone teach you the parts of the profession your certification didn’t? And perhaps most importantly, does the organization have an interest in your success beyond the sessions you deliver or the revenue you generate?
At Club4, the answer begins with a quality coaches regularly ask of their clients: a willingness to learn.
Ask Club4 what separates successful trainers from everyone else, and the answer isn’t another credential. It’s about coachability.
“We want trainers to be those who come with the willingness to learn and be trained on the role and in understanding the personal training business,”
— Stephen Trapani, VP of Personal Training and Ancillary Revenue, Club4 Fitness
That’s significant because becoming a successful personal trainer requires skills that extend well beyond exercise programming. A certification may prepare someone to assess movement, build a program, and coach exercise safely, but building a sustainable book of business introduces an entirely different skill set.
Trainers have to learn how to communicate their value. They need to understand prospecting and sales without allowing either to overshadow service. They need to retain clients, manage relationships, recognize when their business is losing momentum, and understand the numbers behind their own performance.
Club4 doesn’t appear to treat those skills as something trainers are expected to figure out alone.
One of the more interesting pieces of Club4’s development model is something the organization calls its trainer business plan.
Each month, trainers review their full book of business, including sales, client deactivations, floor-time production, prospecting efforts and other performance indicators. Rather than simply reviewing whether a trainer hit a target, the process is designed to identify weaker areas and develop an action plan for the following month.
In other words, the trainer isn’t simply being handed a performance number. They’re being taught how to understand what’s behind it.
Club4 also teaches its trainers the personal-training sales process with the goal of helping them become more self-sufficient. Combined with partnerships with multiple certification organizations for continuing education, the model addresses two sides of professional development that aren’t always taught together: becoming a better fitness professional and learning how to build a viable personal-training business.
For a trainer early in their career, that education can matter. Technical expertise is essential, but expertise alone doesn’t guarantee a full schedule or a sustainable career.
Club4 is also willing to address one of the persistent perceptions surrounding careers in commercial fitness.
The misconception, according to Trapani, is that Club4 is only focused on sales and doesn’t care about the member. His response is straightforward: “So far from the truth.”
It’s an important tension to acknowledge rather than avoid. Personal training is both a helping profession and a business. Facilities need revenue to operate, trainers need clients to build careers, and clients need to feel that the person coaching them sees more than a sales opportunity.
“We care. Not only about client and member success, but also about employee success.”
— Stephen Trapani, VP of Personal Training and Ancillary Revenue, Club4 Fitness
That philosophy also helps explain the emphasis on teaching trainers sales rather than simply expecting them to sell. In this model, understanding the business of personal training isn’t positioned as being at odds with caring about clients. It’s part of learning how to build a career serving them.
For coaches considering commercial fitness, that’s a distinction worth exploring when interviewing a potential employer. Don’t simply ask whether you’ll have sales expectations. Ask how the organization will teach you to meet them, how success is measured, and what support exists when your numbers aren’t where they need to be.
Those answers tell you considerably more about culture.
When Club4 was asked why an experienced trainer should consider building the next chapter of their career with the company, its answer was only two words: Career development. This simplicity is intentional.
Club4 says it wants to see employees move from one position to another, learning and mastering roles as they progress through the organization. The company described appreciating when people move from one position to the next to the next, steadily climbing through the organization rather than remaining locked into the job they were originally hired to perform.
That philosophy becomes especially relevant as Club4 expands.
Current opportunities extend beyond personal training into operations, group fitness, administration, marketing and customer service. But Club4’s leadership is also thinking about positions that don’t exist yet. As the business expands and its needs change, the organization expects new roles to emerge along with it. For an ambitious fitness professional, that can change the career conversation. A trainer doesn’t necessarily have to remain a trainer forever.
The skills developed on the training floor, communication, relationship building, sales, leadership, problem-solving and understanding member needs, can eventually become foundations for roles elsewhere in the organization. Someone who learns the business from the ground up may ultimately be especially well positioned to lead parts of it.
Club4’s employment package includes continuing education opportunities, medical benefits, paid time off and a 401(k). Those tangible benefits matter, particularly in an industry where fitness professionals have historically experienced considerable variation in employment structures and career stability.
But Club4 repeatedly returned to one word when describing what makes it different: development.
There’s a reason. For coaches serious about making fitness a career rather than a temporary job, the most important employment question eventually becomes, “Where can I go from here?”
A strong organization should have an answer. That answer doesn’t need to promise every trainer a management position. Advancement also comes through becoming better at the current role, building a stronger client base, developing new competencies, pursuing education and preparing for opportunities as they emerge.
Club4’s approach is built around creating that progression deliberately. Trainers are taught the business. Their performance is reviewed with them. Weak points become coaching opportunities. Continuing education remains available. And as the company grows, employees can potentially grow with it.
There’s an interesting symmetry to that model. Trainers spend their careers asking clients to accept coaching, assess where they are, identify weak points, create an action plan and progressively work toward something bigger.
Club4 is asking its trainers to do much the same with their careers.
The honest tradeoff is worth naming directly. A development-first culture asks more of a trainer up front, monthly business reviews, sales training, continuing education, than a job that simply hands out a schedule and leaves you to it. Coaches who want to be left alone to just train clients may find that structure heavier than they want. Coaches who want a real career path may find it’s exactly the structure they’ve been missing.
There’s a broader lesson here for any fitness professional considering a career move.
Don’t evaluate an opportunity solely by asking how many sessions you can coach or what you’ll earn during your first few months. Ask how you’ll be developed after you’re hired.
And when the company grows, does that growth create opportunities for its people? Club4’s pitch to prospective coaches ultimately isn’t complicated. Come prepared to learn. Learn the role. Learn the business behind the role. Master it. Then keep growing.
For an industry that has historically struggled to show talented trainers what comes after personal training, that may be the career opportunity worth paying attention to.
FitHire — Browse Personal Training and Career Development Roles
Organizations that invest in trainer development, not just headcount, are the ones building the strongest coaching careers in the industry. FitHire by Coach360 connects trainers with employers who teach the business, not just hand out a schedule.
Club4 says it values trainers who arrive with a willingness to learn, accept training and better understand the business of personal training. Coachability and professional development are central to how the organization describes successful employees.
Club4 has partnerships with certification organizations for continuing education and teaches trainers its personal-training sales process. Trainers also participate in monthly trainer business-plan reviews covering their book of business, sales, client deactivations, floor-time production and prospecting efforts, followed by coaching and an action plan for improvement.
Club4 reports opportunities across personal training, operations, group fitness, administration, marketing and customer service. The organization also expects new positions to develop as business needs evolve.
According to the Club4 team, benefits include continuing education, medical benefits, paid time off and a 401(k), alongside opportunities for career development and advancement.
About Erin Nitschke
Dr. Erin Nitschke, NSCA-CPT, NFPT-CPT, ACE Health Coach, ACE-CPT, Fitness Nutrition Specialist, Therapeutic Exercise Specialist, Pn1, FNMS, and DSWI Master Health Coach, is a seasoned college professor in health and human performance. She is a nationally recognized presenter, industry writer for IDEA, NFPT, Fitness Education Online, and Youate.com, and an active member of the ACE Scientific Advisory Panel. With extensive experience in health and exercise science, Erin specializes in holistic, evidence-based approaches to wellness. Her passion lies in empowering individuals to lead healthier, more vibrant lives through personalized coaching. Erin’s philosophy centers on education, accountability, and sustainable behavior change—guiding clients to achieve long-term success in nutrition, fitness, stress management, and overall well-being. To connect with Dr. Nitschke, email her at erinmd03@gmail.com or on Instagram: @nitschkeerin